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If it's broken, you can fix it : overcoming dysfunction in the workplace

Author: Tom E Jones
Publisher: New York : AMACOM, 1999.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
As a manager, what you need is a completely new set of tools and techniques to expose and eliminate the problem of dysfunction. And you'll find them in this insightful and innovative guide. If It's Broken, You Can Fix It synthesizes the author's own original strategies and models with the best concepts and ideas drawn from other leading writers and thinkers.
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Document Type: Book
All Authors / Contributors: Tom E Jones
ISBN: 081440460X 9780814404607
OCLC Number: 39627505
Description: xx, 204 pages : illustrations ; 24 cm
Contents: Foreword / Ted Gaebler --
1. Assessing Dysfunction --
2. Closing the Gap --
3. Solving Problems --
4. Making Teams Work --
5. Managing Conflict --
6. Visualizing Change --
7. Raising Expectations --
8. Looking Ahead --
9. Adjusting to Change --
10. Influencing Work Behaviors --
11. Focusing Your Attention --
12. Communicating Intent --
13. Achieving Purpose --
14. Devising Strategy --
15. Reshaping Corporate Culture --
Afterword: Personal Choices.
Responsibility: Tom E. Jones.

Abstract:

As a manager, what you need is a completely new set of tools and techniques to expose and eliminate the problem of dysfunction. And you'll find them in this insightful and innovative guide. If It's Broken, You Can Fix It synthesizes the author's own original strategies and models with the best concepts and ideas drawn from other leading writers and thinkers.

In addition to overcoming dysfunction and improving performance among your staff, you'll also discover tips and strategies for dealing with dysfunctional superiors and even entire organizations. Plus, the book supplies you with a wealth of case studies, personal anecdotes, group exercises, and valuable tools - including the responsibility-charting matrix, the group acceptance pact, performance pathway model, planning wheel, and risk-feedback model.

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