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If looks could kill : the power of behavior

Author: Peter Spence; Charles Crichton; Video Arts Limited.
Publisher: Northbrook, Ill. : Video Arts, ©1986.
Edition/Format:   VHS video : VHS tape   Visual material : EnglishView all editions and formats
Database:WorldCat
Summary:
Through the use of a murder mystery storyline, demonstrates the effect your own behavior can have on the behavior of others. Suggests ways for employees to choose a patient, understanding and professional behavior, both verbally and visually, when dealing with the public.
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Material Type: Videorecording
Document Type: Visual material
All Authors / Contributors: Peter Spence; Charles Crichton; Video Arts Limited.
OCLC Number: 16309218
Credits: Writer, Peter Spence ; director, Charles Crichton.
Description: 1 videocassette (VHS) (28 min.) : sd., col. ; 1/2 in.
Other Titles: Power of behavior
Responsibility: [presented by] Video Arts.

Abstract:

Through the use of a murder mystery storyline, demonstrates the effect your own behavior can have on the behavior of others. Suggests ways for employees to choose a patient, understanding and professional behavior, both verbally and visually, when dealing with the public.

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