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Implementing digital reference services : setting standards and making it real

Author: R David Lankes; Charles R McClure; Melissa Gross; Jeffrey Pomerantz; et al
Publisher: London : Facet, 2003.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Containing papers from the Third Annual Virtual Reality Desk Digital Reference Conference, this comprehensive survey of practice focuses on the theoretical and practical issues of digital reference  Read more...

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Document Type: Book
All Authors / Contributors: R David Lankes; Charles R McClure; Melissa Gross; Jeffrey Pomerantz; et al
ISBN: 1856044629 9781856044622
OCLC Number: 456733167
Description: XIV, 232 str. : ilustr. ; 28 cm.
Responsibility: edited by R. David Lankes... [et al.].

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