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Implementing digital reference services : setting standards and making it real

Author: R David Lankes; et al
Publisher: London : Facet Pub., 2003.
Edition/Format:   Book : Conference publication : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Case studies
Material Type: Conference publication
Document Type: Book
All Authors / Contributors: R David Lankes; et al
ISBN: 1856044629 9781856044622
OCLC Number: 52151277
Language Note: English.
Notes: Proceedings of the Third Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," held in Orlando, Florida in November 2001.
Description: xv, 232 p. : ill. ; 28 cm.
Responsibility: edited by R. David Lankes ... [et al.].

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