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Implementing digital reference services : setting standards and making it real

Author: R David Lankes; et al
Publisher: New York : Neal-Schuman Publishers, ©2003.
Edition/Format:   Print book : Conference publication : EnglishView all editions and formats
Database:WorldCat
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Genre/Form: Case studies
Cas, Études de
Material Type: Conference publication
Document Type: Book
All Authors / Contributors: R David Lankes; et al
ISBN: 1555704506 9781555704506
OCLC Number: 869069018
Notes: Compte-rendus de la troisième Annual Virtual Reference Desk (VRD) Conference, "Setting Standards and Making It Real," tenue à Orlando, Floride en novembre 2001.
Description: xv, 232 p. ; 28 cm.
Responsibility: edited by R. David Lankes ... [et al.].

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"This guide is setting the agenda for the future."

 
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