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Improving healthcare quality and cost with six sigma

Author: Brett E Trusko
Publisher: Upper Saddle River, N.J. : Financial Times Prentice Hall, 2007.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Introduces Six Sigma from the standpoint of the healthcare professional, showing how to implement it in real-world environments. This guide offers step-by-step methodologies, tools, and metrics. It  Read more...

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Brett E Trusko
ISBN: 9780131741713 0131741713
OCLC Number: 123904766
Description: 1 online resource.
Contents: Foreword xxIntroduction xxiPart I: The Need for Cutting Costs and Improving Quality in Healthcare 1Chapter 1 Trends in the Healthcare Industry 3Chapter 2 Excellence (Benchmarks) and Improvement Challenges in the Healthcare System 21Chapter 3 Applicability of Six Sigma in Healthcare Organizations 31 Part II: Methodology, Tools, and Measurements 59Chapter 4 The Healthcare Opportunity 61Chapter 5 Six Sigma Methodology 77Chapter 6 Understanding Problems: Define, Measure, and Analyze 89Chapter 7 Solving Problems: Improve and Control 129 Part III: Benefiting from Six Sigma 161Chapter 8 Case Study Introduction and Profiles 163Chapter 9 Clinical Case Studies 181Chapter 10 Operational Case Studies 203 Part IV: Rolling Out and Sustaining Six Sigma 239Chapter 11 Implementing a Six Sigma Culture 241Chapter 12 Lean Six Sigma in Healthcare 373Chapter 13 The Road Ahead 401 Part V: Appendixes 431Appendix A PMBOK Tools and Techniques 433Appendix B The Six Sigma Body of Knowledge 437Appendix D Total Six Sigma Tools Self-Evaluation Form 445Appendix D Additional Resources 451Appendix E The Man I Want To Be! 453Index 455
Other Titles: Improving health care quality and cost with six sigma
Responsibility: Brett E. Trusko [and others].

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