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Improving library and information services through self-assessment : a guide for senior managers and staff developers

Author: Margaret Kinnell Evans; Bob Usherwood; Kathryn Jones
Publisher: London : Library Association, 1999.
Series: British Library Research and Innovation Report, 172
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

Self-assessment enables organizations to undertake comprehensive, systematic and regular reviews of their performance against models of good management practice. This book was produced as a result of  Read more...

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Document Type: Book
All Authors / Contributors: Margaret Kinnell Evans; Bob Usherwood; Kathryn Jones
ISBN: 1856043363 9781856043366
OCLC Number: 41503767
Description: vii, 180 pages : illustrations ; 24 cm.
Contents: 1. Introducing self-assessment --
2. Quality in context --
3. The push to self-assessment --
4. Self-assessment criteria for library and information services --
5. Undertaking self-assessment --
6. Self-assessment and the planning process --
7. Self-assessment in library and information services.
Series Title: British Library Research and Innovation Report, 172
Responsibility: Margaret Kinnell, Bob Usherwood and Kathryn Jones.

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