skip to content
Improving Reference Services: A Maryland Training Program Brings Positive Results.
ClosePreview this item
Checking...

Improving Reference Services: A Maryland Training Program Brings Positive Results.

Author: Lillie Seward Dyson
Edition/Format: Article Article : English
Publication:Public Libraries, v31 n5 p284-89 Sep-Oct 1992
Database:ERIC The ERIC database is an initiative of the U.S. Department of Education.
Summary:
Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are summarized and activities supporting good reference service are  Read more...
Rating:

(not yet rated) 0 with reviews - Be the first.

More like this

 

&AllPage.SpinnerRetrieving;

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Document Type: Article
All Authors / Contributors: Lillie Seward Dyson
ISSN:0163-5506
Language Note: English
Unique Identifier: 425481906
Awards:

Abstract:

Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are summarized and activities supporting good reference service are identified. (EA)

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

All user tags (4)

View most popular tags as: tag list | tag cloud

Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


<http://www.worldcat.org/oclc/425481906>
library:oclcnum"425481906"
owl:sameAs<info:oclcnum/425481906>
rdf:typeschema:Article
schema:about
schema:about
schema:about
schema:about
schema:about
schema:creator
schema:datePublished"1992-09"
schema:description"Maryland's third unobtrusive reference/information survey, which was conducted by an independent consulting firm, found that good reference service is a result of variables within each librarian's control. Training programs that were developed after previous surveys appear to have increased librarians' effectiveness. Findings of the survey are summarized and activities supporting good reference service are identified. (EA)"
schema:exampleOfWork<http://worldcat.org/entity/work/id/76962531>
schema:isPartOf
schema:isPartOf
schema:name"Improving Reference Services: A Maryland Training Program Brings Positive Results."
schema:pageStart"284"
schema:url

Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.