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Improving the quality of urban management.

Author: Willis D Hawley; David Rogers
Publisher: Beverly Hills, Sage Publications [1974]
Series: Urban affairs annual reviews, v. 8.
Edition/Format:   Book : EnglishView all editions and formats
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Additional Physical Format: Online version:
Hawley, Willis D.
Improving the quality of urban management.
Beverly Hills, Sage Publications [1974]
(OCoLC)609150689
Document Type: Book
All Authors / Contributors: Willis D Hawley; David Rogers
ISBN: 0803902921 9780803902923
OCLC Number: 1007793
Description: 639 pages 25 cm.
Contents: The mismanagement of the cities and defective delivery systems / David Rogers, Willis D. Hawley --
pt. 1. On knowing when things are getting better: Measuring the quality of public services / Harry P. Hatry --
The urban government annual report / Arie Y. Lewin and Robert W. Blanning --
Evaluating organizational change in public services / Dennis R. Young --
pt. 2. Toward a more sophisticated urban management: Change and innovation i city government / Frederick O'R. Hayes --
Systems analysis in the urban complex: potential and limitations / Garry D. Brewer --
Muddling through analytically / James W. Vaupel --
pt. 3. Decentralization: Service delivery and the urban political order / Douglas Yates --
Decentralization for urban management: sorting the wheat from the chaff / Annmarie H. Walsh --
Decentralization: fiscal chimera or budgetary boon? / Jonathan Sunshine --
Community control and governmental responsiveness: the case of police in Black neighborhoods / Elinor Ostrom and Gordon P. Whitaker --
pt. 4. Reorganization: Organizations of the future / Chris Argyris --
The possibilities of nonbureaucratic organizations / Willis D. Hawley --
pt. 5. Lessons from the private sector: Business and the urban crisis: the case of the Economic Development Council of New York City / David Rogers --
Municipal monopolies versus competition in delivering urban services / E.S. Savas --
Increasing the role of the private sector in providing public services / Lyle C. Fitch --
pt. 6. Barriers to change: Public service unions and public services / Sumner M. Rosen --
Federal programs and political development in cities / Jeffrey L. Pressman --
Constraints on urban leadership, or why cities cannot be creatively governed / Peter A. Lupsha.
Series Title: Urban affairs annual reviews, v. 8.
Responsibility: Edited by Willis D. Hawley and David Rogers.

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