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Improvisational negotiation : a mediator's stories of conflict about love, money, anger-- and the strategies that resolved them

Author: Jeffrey Krivis
Publisher: San Francisco : Jossey-Bass, 2006.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:
Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Krivis, Jeffrey, 1956-
Improvisational negotiation.
San Francisco, CA : Jossey-Bass, ©2006
(DLC) 2005021192
(OCoLC)61229602
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jeffrey Krivis
ISBN: 9780787980382 0787980382 0787982318 9780787982317
OCLC Number: 243598414
Description: 1 online resource (ix, 324 pages)
Contents: Independence day --
Paintball pranks --
Step-by-step --
A sweet deal --
Reading minds --
Rock star --
Gratitude is the attitude --
Memories --
Working at the car wash --
Transforming the journey of revenge --
A "hats-on" approach --
Liar, liar! --
The handicap --
Legally blind --
The slow drip --
Death takes a holiday --
If the shoe fits --
The staggered approach --
Time-share --
The silent mover --
A small deception --
The laddered approach --
The confidential listener --
Dropping the bombshell --
Worth the wait --
Creating value --
Too many cooks --
Bottom-line negotiating --
The "fishy" calculator method --
The crossover.
Responsibility: Jeffrey Krivis ; foreword by Jim Melamed.

Abstract:

This book offers an original approach to teaching effective skills to mediators, neutrals, and other dispute resolution professionals, by presenting dramatic, well crafted, and highly instructive  Read more...

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