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In the line of fire : how to handle tough questions when it counts

Author: Jerry Weissman
Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, ©2005.
Edition/Format:   eBook : Document : EnglishView all editions and formats

You're standing in front of an audience... and you've just been asked the question you'd been dreading. What do you do now? This work seeks to serve as a guide to answering the toughest questions  Read more...


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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jerry Weissman
ISBN: 0131855174 9780131855175
OCLC Number: 772685443
Description: 1 Online-Ressource (xxii, 185 Seiten)
Contents: Introduction: Agility versus Force. Challenging Questions Martial Arts Effective Management Perceived Baptism under Fire Case Studies: Bill Clinton; David versus Goliath; Bruce Lee; David Bellet; Mike Wallace 1. The Critical Dynamics of Q&A. Defensive, Evasive, or Contentious Presenter Behavior/Audience Perception Case Studies: The Classic Bob Newhart Episode; Trent Lott on Black Entertainment Television; Pedro Martinez; The NAFTA Debate; Two Weeks of an IPO Road show 2. Effective Management Implemented. Worst Case Scenario Maximum Control in Groups The Q&A Cycle How to Lose Your Audience in Five Seconds Flat3. You're Not listening! Case Studies: 1992, 2000, and 2004 U.S. Presidential Debates4. Active Listening (Martial Art: Concentration). The Roman Column Sub-vocalization Visual Listening You Still Don't Understand Yards After Catch Case Study: 1992 U.S. Presidential Debate in Retrospect5. Retake the Floor (Martial Art: Self-defense). Paraphrase Challenging Questions The Buffer Key Words The Double Buffer The Power of "You" The Triple Fail-Safe Case Study: Colin Powell6. Provide the Answer (Martial Art: Balance). Quid Pro Quo Manage the Answer Anticipate Recognize the Universal Issues How to Handle Special Questions Guilty as Charged Questions Point B and WIIFY Topspin Media Sound Bites Case Studies: George W. Bush; John F. Kerry; George H. Bush Revisited7. Topspin in Action (Martial Art: Agility). Michael Dukakis Misses a Free Kick The Evolution of George W. Bush Lloyd Bentsen Topspins Ronald Reagan Topspins8. Preparation (Martial Art: Discipline). Lessons Learned Case Studies: John F. Kennedy versus Richard M. Nixon, Al Gore versus Ross Perot9. The Art of War (Martial Art: Self-Control). The Art of Agility Force: 1992 Agility: 1996 Agility and Force: 2000 Agility and Force: 2004 The Critical Impact of Debates Lessons Learned Case Studies: Al Gore debates Dan Quayle, Jack Kemp, and George W. Bush; George W. Bush debates John F. Kerry; The Presidential Debates: 1960 through 200410. The Role Model. Complete Control Case Study: General Norman SchwarzkopfEndnotes.Acknowledgments.Index.
Other Titles: How to handle tough questions when it counts
Responsibility: Jerry Weissman.


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