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In the line of fire : how to handle tough questions when it counts

Author: Jerry Weissman
Publisher: Upper Saddle River, NJ : Pearson Prentice Hall, ©2005.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

You're standing in front of an audience... and you've just been asked the question you'd been dreading. What do you do now? This work seeks to serve as a guide to answering the toughest questions  Read more...

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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Jerry Weissman
ISBN: 0131855174 9780131855175
OCLC Number: 772685443
Description: 1 Online-Ressource (xxii, 185 Seiten)
Contents: Introduction: Agility versus Force. Challenging Questions Martial Arts Effective Management Perceived Baptism under Fire Case Studies: Bill Clinton; David versus Goliath; Bruce Lee; David Bellet; Mike Wallace 1. The Critical Dynamics of Q&A. Defensive, Evasive, or Contentious Presenter Behavior/Audience Perception Case Studies: The Classic Bob Newhart Episode; Trent Lott on Black Entertainment Television; Pedro Martinez; The NAFTA Debate; Two Weeks of an IPO Road show 2. Effective Management Implemented. Worst Case Scenario Maximum Control in Groups The Q&A Cycle How to Lose Your Audience in Five Seconds Flat3. You're Not listening! Case Studies: 1992, 2000, and 2004 U.S. Presidential Debates4. Active Listening (Martial Art: Concentration). The Roman Column Sub-vocalization Visual Listening You Still Don't Understand Yards After Catch Case Study: 1992 U.S. Presidential Debate in Retrospect5. Retake the Floor (Martial Art: Self-defense). Paraphrase Challenging Questions The Buffer Key Words The Double Buffer The Power of "You" The Triple Fail-Safe Case Study: Colin Powell6. Provide the Answer (Martial Art: Balance). Quid Pro Quo Manage the Answer Anticipate Recognize the Universal Issues How to Handle Special Questions Guilty as Charged Questions Point B and WIIFY Topspin Media Sound Bites Case Studies: George W. Bush; John F. Kerry; George H. Bush Revisited7. Topspin in Action (Martial Art: Agility). Michael Dukakis Misses a Free Kick The Evolution of George W. Bush Lloyd Bentsen Topspins Ronald Reagan Topspins8. Preparation (Martial Art: Discipline). Lessons Learned Case Studies: John F. Kennedy versus Richard M. Nixon, Al Gore versus Ross Perot9. The Art of War (Martial Art: Self-Control). The Art of Agility Force: 1992 Agility: 1996 Agility and Force: 2000 Agility and Force: 2004 The Critical Impact of Debates Lessons Learned Case Studies: Al Gore debates Dan Quayle, Jack Kemp, and George W. Bush; George W. Bush debates John F. Kerry; The Presidential Debates: 1960 through 200410. The Role Model. Complete Control Case Study: General Norman SchwarzkopfEndnotes.Acknowledgments.Index.
Other Titles: How to handle tough questions when it counts
Responsibility: Jerry Weissman.

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