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The influencing pocketbook : a pocketful of tips, tools and techniques on how to establish rapport, deal with different personalities, handle resistance and, crucially, get a decision

Author: Richard Storey; Phil Hailstone
Publisher: Alresford, Hants, U.K. : Management Pocketbooks Ltd., 2009.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Richard Storey; Phil Hailstone
OCLC Number: 609818428
Description: 1 online resource
Responsibility: by Richard Storey ; drawings by Phil Hailstone.

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