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Information is power : experimental evidence on the long-run impact of community based monitoring

Author: Martina Björkman-Nyqvist; Damien de Walque; Jakob Svensson; World Bank. Development Research Group. Human Development and Public Services Team.
Publisher: [Washington, D.C.] : World Bank, ©2014.
Series: Policy research working papers, 7015.
Edition/Format:   eBook : Document : International government publication : English
Summary:
This paper presents the results of two field experiments on local accountability in primary health care in Uganda. Efforts to stimulate beneficiary control, coupled with the provision of report cards on staff performance, resulted in significant improvements in health care delivery and health outcomes in both the short and the longer run. Efforts to stimulate beneficiary control without providing information on  Read more...
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Material Type: Document, Government publication, International government publication, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Martina Björkman-Nyqvist; Damien de Walque; Jakob Svensson; World Bank. Development Research Group. Human Development and Public Services Team.
OCLC Number: 889255057
Notes: "August 2014."
"World Bank Group, Development Research Group, Human Development and Public Services Team."
Description: 1 online resource (53 pages) : color illustrations.
Series Title: Policy research working papers, 7015.
Responsibility: Martina Björkman Nyqvist, Damien de Walque, and Jakob Svensson.

Abstract:

This paper presents the results of two field experiments on local accountability in primary health care in Uganda. Efforts to stimulate beneficiary control, coupled with the provision of report cards on staff performance, resulted in significant improvements in health care delivery and health outcomes in both the short and the longer run. Efforts to stimulate beneficiary control without providing information on performance had no impact on quality of care or health outcomes. The paper shows that informed users are more likely to identify and challenge (mis)behavior by providers and as a result turn their focus to issues that they can manage locally.

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