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|Additional Physical Format:||Online version:
Information systems and outsourcing.
Basingstoke [England] ; New York : Palgrave Macmillan, 2009
|Material Type:||Internet resource|
|Document Type:||Book, Internet Resource|
|All Authors / Contributors:||
Mary Cecelia Lacity; Leslie Willcocks
|Description:||xvii, 431 p. : ill. ; 23 cm.|
|Contents:||PART I: INTRODUCTION; Outsourcing Research: Towards More Informed Practice; Mary C. Lacity and Leslie P. Willcocks; PART II: THEORIES; Transaction Cost Economics Applied to IT Outsourcing: Findings and Critique; Mary C. Lacity and Leslie P. Willcocks; The Normative Value of Transaction Cost Economics in IT Outsourcing; Laura Poppo and Mary C. Lacity; Domberger's Theory of Contracting Applied to IT Outsourcing; Peter Seddon, Sara Cullen, and Leslie P. Willcocks; Contracting and Relationship Theories Applied to IT Outsourcing; Thomas Kern and Leslie P. Willcocks; PART III: STUDIES OF PRACTICE; Outsourcing Myths and Contracting Realities; Mary C. Lacity and Rudy Hirschheim; Making the Outsourcing Decision; Mary C. Lacity, David Feeny and Leslie P. Willcocks; IT and Business Process Outsourcing: The Knowledge Potential; Leslie P. Willcocks, John Hindle, David Feeny and Mary C. Lacity; Knowledge Transfer in Offshore Outsourcing; Joseph Rottman and Mary C. Lacity; IT Offshore Outsourcing Practices; Joseph Rottman and Mary C.Lacity; Selecting and Leveraging Outsourcing Providers; Sara Cullen, Leslie P. Willcocks and Mary C. Lacity; Managing Relationships across the Lifecycle of an Outsourcing Arrangement; Mary C. Lacity and Leslie P. Willcocks; IT Sourcing: Reflections on Practice; Mary C. Lacity and Leslie P. Willcocks; Expertise Management in Distributed Offshore Outsourcing; Ilan Oshri, Julia Kotlarsky, and Leslie Willcocks; Playing Catch-Up' with Core IS Capabilities: The Secrets of Success; Leslie Willcocks, Peter Reynolds and David Feeny.|
|Responsibility:||[edited by] Mary C. Lacity and Leslie P. Willcocks.|