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Integrated operations management : adding value for customers

Author: Mark Hanna; W Rocky Newman
Publisher: Upper Saddle River, NJ : Prentice Hall, 2001.
Edition/Format:   Print book : CD for computer   Computer File : EnglishView all editions and formats
Summary:

This textbook emphasizes two major themes, first, that adding value and customer satisfaction should be the ultimate objective of any firm, and second, integrated operations - it usually takes  Read more...

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Additional Physical Format: Online version:
Hanna, Mark, 1960-
Integrated operations management.
Upper Saddle River, NJ : Prentice Hall, 2001
(OCoLC)748989051
Document Type: Book, Computer File
All Authors / Contributors: Mark Hanna; W Rocky Newman
ISBN: 013258526X 9780132585262 0130711616 9780130711618 0130614998 9780130614995 0130571199 9780130571199
OCLC Number: 45058373
Description: 1 volume (various pagings) : color illustrations, map ; 27 cm + 1 CD-ROM
Contents:
Responsibility: Mark D. Hanna, W. Rocky Newman.

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