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Integrating E-business models for government solutions : citizen-centric service oriented methodologies and processes

Author: Susheel Chhabra; Muneesh Kumar.
Publisher: Hershey PA : Information Science Reference, ©2009.
Series: Advances in electronic government series.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes"--Provided by publisher.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Susheel Chhabra; Muneesh Kumar.
ISBN: 9781605662404 1605662402 9781605662411 1605662410
OCLC Number: 237199159
Description: xxii, 313 pages : illustrations ; 29 cm.
Contents: Citizen-centric services for government; Citizens e-readiness; Collaborative e-government networks; CRM in e-government; Electronic government website usability; E-participation in local government decision making; Government transformation; Integrated e-business models for government solutions; Integrated service delivery; Interoperability in e-government; Knowledge management security requirements for e-government; Organizationally enabled e-government enterprise architecture; Security aware development of e-government systems; Service oriented methodologies and processes".
Series Title: Advances in electronic government series.
Responsibility: [edited by] Susheel Chhabra and Muneesh Kumar.
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Abstract:

The expectations of citizens in delivery of services by government institutions have increased. This book collects essential tools and alternative e-business strategies that can be incorporated into  Read more...

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