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Integrating productivity and quality management

Author: Johnson Aimie Edosomwan
Publisher: New York : M. Dekker, ©1995.
Series: Industrial engineering, v. 19.
Edition/Format:   Print book : English : 2nd ed., rev. and expandedView all editions and formats
Summary:

Details various productivity and quality methodologies, principles and techniques. This title demonstrates how they interact in the three phases of the productivity and quality management triangle  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Johnson Aimie Edosomwan
ISBN: 0824795849 9780824795849
OCLC Number: 31436764
Description: xi, 391 pages : illustrations ; 23 cm.
Contents: Productivity and quality management concepts; productivity and total quality management challenges, opportunities, and scope of activities; the productivity-quality connection; productivity measurement; productivity and quality improvement through statistical process control; productivity and quality planning; techniques for resolving quality problems; productivity and quality improvement strategies and techniques; techniques for improving employee productivity, morale and employment; establishing and managing a productivity and quality improvement program; consumer satisfaction - a drive for quality and productivity improvement. Appendices: statistical tables; blank work forms for statistical control implementation; constants and formulas for control charts; blank work forms for the implementation of task analysis technique (TAT) for cost of quality computations; selected productivity and quality centers.
Series Title: Industrial engineering, v. 19.
Responsibility: Johnson Aimie Edosomwan.
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"Praise for the First Edition. . . . . .an interesting, and largely original, contribution to the literature on this important area of management." ---International Journal of Production Research

 
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