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The internet and the customer-supplier relationship

Author: Stefano Ronchi
Publisher: Aldershot, Hants, England ; Burlington, VT : Ashgate, ©2003.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
"An exhaustive and synthetic framework for the use of Internet tools in customer-supplier relationships is one aspect of e-business that is still missing from existing literature. This book analyses the main management implications related to the adoption of the Internet in the supply chain, and unifies different research studies and contributions in order to build such a framework. The book is based on wide  Read more...
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Details

Document Type: Book
All Authors / Contributors: Stefano Ronchi
ISBN: 0754637468 9780754637462
OCLC Number: 52127443
Description: xiv, 219 pages : illustrations ; 23 cm
Contents: Preface / James B. Rice, Jr., MIT --
Supply Chain Management: Concepts Overview --
Customer-Supplier Relationships --
Coordination Mechanisms --
Market or Vertical Alliance? --
Features of a Vertical Alliance --
External Supply Chains --
Networks of Companies --
The Role of the Internet in Supply Chain Management --
History and Principles of the Internet --
Intranet, Extranet and Virtual Private Network --
The Internet and the Firm: e-Business Opportunities --
The Internet Adoption --
The Influence of the Internet on Existing Businesses --
The Role of the Internet in Supply Chain Management --
Interaction Models --
Scope and Objectives of the Internet Adoption --
The Internet Supporting the Procurement Process: e-Procurement --
The Internet Supporting Market Efficiency: e-Sourcing --
General Considerations about Virtual Marketplaces --
The Internet Supporting Collaboration: e-Collaboration --
Research Aims and Methodology --
Stage 1 Exploratory Analysis --
Stage 2 Explanatory Analysis --
Stage 3 Descriptive Analysis --
Grapes --
Firm History and Profile --
Processing Grapes --
The White Grape Juice Concentrate --
The Relationship with Suppliers --
The Internet Adoption: Electronic Auction --
Chemics-Feragri --
Firm History and Profile --
Polyethylene Film Spools --
The Relationship with Suppliers --
The Internet Adoption: Electronic Auction --
Smart Technologies --
Firm History and Profile --
Smart's Supply Chain --
The Internet Adoption: the Supply Chain Portal --
Gias-Fiumelli --
Firm History and Profile.
Responsibility: Stefano Ronchi.

Abstract:

An exhaustive and synthetic framework for the use of Internet tools in customer-supplier relationships is one aspect of e-business that is still missing from existing literature. This book analyses  Read more...

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   schema:reviewBody ""An exhaustive and synthetic framework for the use of Internet tools in customer-supplier relationships is one aspect of e-business that is still missing from existing literature. This book analyses the main management implications related to the adoption of the Internet in the supply chain, and unifies different research studies and contributions in order to build such a framework. The book is based on wide empirical evidence including four in-depth case studies in both Europe and the US, a cross-industry survey of more than 160 US companies and also a web-site research describing emerging Internet initiatives in B2B relationships. By creating a concrete link between theory and practice it will appeal to academics and practitioners alike."--Jacket." ;
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