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Introduction to management in the hospitality industry

Author: Clayton W Barrows; Thomas F Powers
Publisher: Hoboken, N.J. : John Wiley & Sons, ©2009.
Edition/Format:   Print book : English : 9th edView all editions and formats
Summary:
"Students preparing to work in hospitality will enter a field that is quickly evolving. The rise of the global economy, ecotourism, Internet commerce, and changing consumer demands are just some of the factors they will be dealing with in this exciting and dynamic industry." "The Seventh Edition of Introduction to the Hospitality Industry gives students the foundation they need to thrive in today's hospitality  Read more...
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Clayton W Barrows; Thomas F Powers
ISBN: 9780471782773 0471782777 9780470285466 047028546X
OCLC Number: 137331424
Notes: In earlier ed. of work, Tom Powers name was listed first on t.p.
Description: xxiii, 695 pages : color illustrations ; 24 cm
Contents: pt. 1. Perspectives on careers in hospitality --
The hospitality industry and you --
Forces affecting growth and change in the hospitality industry --
pt. 2. Food service --
The restaurant business --
Restaurant operations --
Restaurant industry organization : Chain, independent or franchise? --
Competitive forces in food service --
On-site food service --Issues facing food service --
Food service and the environment --
pt. 3. Lodging --
Lodging : Meeting guest needs --
Hotel and lodging operations --
Forces shaping the hotel business --
Competition in the lodging business --
pt. 4. Travel and tourism --
Tourism : Front and center --
Destinations : Tourism generators --
pt. 5. Management in the hospitality industry --
Management : A new way of thinking --
Planning in hospitality management --
Organizing in hospitality management --
Staffing : Human-resources management in hospitality management --
Control in hospitality management --
Leadership and directing in hospitality management --
pt. 6. Hospitality as a service industry --
The role of service in the hospitality industry.
Other Titles: Management in the hospitality industry
Responsibility: Clayton W. Barrows, Tom Powers.
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Abstract:

The latest challenges and opportunities for hospitality managers, covered in a thoroughly revised new edition Students seeking management careers in hospitality will enter a dynamic industry filled  Read more...

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