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Introduction to management in the hospitality industry

Author: Clayton W Barrows; Thomas F Powers
Publisher: Hoboken, N.J. : John Wiley & Sons, ©2009.
Edition/Format:   Book : English : 9th edView all editions and formats
Database:WorldCat
Summary:

The latest challenges and opportunities for hospitality managers, covered in a thoroughly revised new edition Students seeking management careers in hospitality will enter a dynamic industry filled  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Clayton W Barrows; Thomas F Powers
ISBN: 9780471782773 0471782777 9780470285466 047028546X
OCLC Number: 137331424
Notes: In earlier ed. of work, Tom Powers name was listed first on t.p.
Description: xxiii, 695 pages : color illustrations ; 24 cm
Contents: pt. 1. Perspectives on careers in hospitality --
The hospitality industry and you --
Forces affecting growth and change in the hospitality industry --
pt. 2. Food service --
The restaurant business --
Restaurant operations --
Restaurant industry organization : Chain, independent or franchise? --
Competitive forces in food service --
On-site food service --Issues facing food service --
Food service and the environment --
pt. 3. Lodging --
Lodging : Meeting guest needs --
Hotel and lodging operations --
Forces shaping the hotel business --
Competition in the lodging business --
pt. 4. Travel and tourism --
Tourism : Front and center --
Destinations : Tourism generators --
pt. 5. Management in the hospitality industry --
Management : A new way of thinking --
Planning in hospitality management --
Organizing in hospitality management --
Staffing : Human-resources management in hospitality management --
Control in hospitality management --
Leadership and directing in hospitality management --
pt. 6. Hospitality as a service industry --
The role of service in the hospitality industry.
Other Titles: Management in the hospitality industry
Responsibility: Clayton W. Barrows, Tom Powers.
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