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Introduction to reference work. Vol. 2 : reference services and reference processes

Author: William A Katz
Publisher: Boston, Mass. : McGraw-Hill, ©2002.
Edition/Format:   Print book : English : 8th edView all editions and formats
Database:WorldCat
Summary:

This volume explains the basic reference processes and sources of information in contemporary libraries. It discusses the ongoing and important changes and developments in information technologies,  Read more...

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Genre/Form: Bibliography
Document Type: Book
All Authors / Contributors: William A Katz
ISBN: 0072441437 9780072441437
OCLC Number: 276672527
Description: xvii, 504 pages ; 24 cm
Contents: Preface. Part 1. Introduction. 1. Reference Service and the Community. 2. Information and The Community. Part 2. The Internet and Reference Services. 3. The Internet. 4. Internet Reference Libraries. 5. Networks and Information Costs. 6. The Time of Full Text. Part 3. Interview and Search. 7. The Reference Interview. 8. Rules of the Search. Part 4. Instruction and Reference Policies. 9. Instruction in Information Literacy. 10. Reference Service Policies and Evaluation.
Other Titles: Reference work. Vol. 2.
Reference services and reference processes
Responsibility: William A. Katz.

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