skip to content
Is the customer always right? Preview this item
ClosePreview this item
Checking...

Is the customer always right?

Author: Arlene Farber Sirkin; Carl Birkmeyer; Jeff Lifton; American Library Association.; Library Video Network.
Publisher: Towson, Md. : American Library Association : Library Video Network, ©1994.
Edition/Format:   VHS video : VHS tape : State or province government publication   Visual material : EnglishView all editions and formats
Summary:
Learn a dozen ways to deal with problem situations ; What is your Organization's first line of success? How do you say No without saying No?
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Instructional films
Short films
Nonfiction films
Video recordings for the hearing impaired
Material Type: Government publication, State or province government publication, Videorecording
Document Type: Visual material
All Authors / Contributors: Arlene Farber Sirkin; Carl Birkmeyer; Jeff Lifton; American Library Association.; Library Video Network.
ISBN: 1566410185 9781566410182
OCLC Number: 31177441
Language Note: Closed-captioned.
Notes: "A dozen strategies for handling problem customers"--Inside container cover.
Credits: Directors, Carl Birkmeyer, Jeff Lifton ; producers, Sally Bishop, Kathy Coster ; writers, Sally Bishop, Kathy Coster, Arlene Farber Sirkin.
Performer(s): Host: Arlene Farber Sirkin.
Description: 1 videocassette (23 min.) : sound, color ; 1/2 in.
Details: VHS format.
Responsibility: produced by Library Video Network.

Abstract:

Learn a dozen ways to deal with problem situations ; What is your Organization's first line of success? How do you say No without saying No?

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/31177441> # Is the customer always right?
    a schema:Movie, bgn:VHS, schema:CreativeWork ;
   library:oclcnum "31177441" ;
   library:placeOfPublication <http://id.loc.gov/vocabulary/countries/mdu> ;
   library:placeOfPublication <http://experiment.worldcat.org/entity/work/data/67437854#Place/towson_md> ; # Towson, Md.
   rdfs:comment "Unknown 'gen' value: sgp" ;
   schema:about <http://experiment.worldcat.org/entity/work/data/67437854#Topic/libraries_customer_services> ; # Libraries--Customer services
   schema:about <http://id.worldcat.org/fast/997423> ; # Libraries--Public relations
   schema:about <http://id.worldcat.org/fast/885545> ; # Customer services
   schema:about <http://id.worldcat.org/fast/997606> ; # Library administration
   schema:about <http://id.loc.gov/authorities/subjects/sh85108776> ; # Libraries--Public relations
   schema:about <http://id.loc.gov/authorities/classification/Z716> ;
   schema:about <http://id.worldcat.org/fast/997384> ; # Libraries--Customer services
   schema:about <http://dewey.info/class/021.7/> ;
   schema:contributor <http://viaf.org/viaf/70249124> ; # Arlene Farber Sirkin
   schema:contributor <http://viaf.org/viaf/92865641> ; # Jeff Lifton
   schema:contributor <http://experiment.worldcat.org/entity/work/data/67437854#Person/birkmeyer_carl> ; # Carl Birkmeyer
   schema:contributor <http://viaf.org/viaf/120688768> ; # American Library Association.
   schema:contributor <http://viaf.org/viaf/150122603> ; # Library Video Network.
   schema:copyrightYear "1994" ;
   schema:datePublished "1994" ;
   schema:description "Learn a dozen ways to deal with problem situations ; What is your Organization's first line of success? How do you say No without saying No?"@en ;
   schema:exampleOfWork <http://worldcat.org/entity/work/id/67437854> ;
   schema:genre "Short films"@en ;
   schema:genre "Government publication"@en ;
   schema:genre "Instructional films"@en ;
   schema:genre "Nonfiction films"@en ;
   schema:genre "Video recordings for the hearing impaired"@en ;
   schema:inLanguage "en" ;
   schema:name "Is the customer always right?"@en ;
   schema:productID "31177441" ;
   schema:publication <http://www.worldcat.org/title/-/oclc/31177441#PublicationEvent/towson_md_american_library_association_library_video_network_1994> ;
   schema:publisher <http://experiment.worldcat.org/entity/work/data/67437854#Agent/american_library_association> ; # American Library Association
   schema:publisher <http://experiment.worldcat.org/entity/work/data/67437854#Agent/library_video_network> ; # Library Video Network
   schema:workExample <http://worldcat.org/isbn/9781566410182> ;
   wdrs:describedby <http://www.worldcat.org/title/-/oclc/31177441> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/67437854#Agent/american_library_association> # American Library Association
    a bgn:Agent ;
   schema:name "American Library Association" ;
    .

<http://experiment.worldcat.org/entity/work/data/67437854#Agent/library_video_network> # Library Video Network
    a bgn:Agent ;
   schema:name "Library Video Network" ;
    .

<http://experiment.worldcat.org/entity/work/data/67437854#Person/birkmeyer_carl> # Carl Birkmeyer
    a schema:Person ;
   schema:familyName "Birkmeyer" ;
   schema:givenName "Carl" ;
   schema:name "Carl Birkmeyer" ;
    .

<http://id.loc.gov/authorities/subjects/sh85108776> # Libraries--Public relations
    a schema:Intangible ;
   schema:name "Libraries--Public relations"@en ;
    .

<http://id.worldcat.org/fast/885545> # Customer services
    a schema:Intangible ;
   schema:name "Customer services"@en ;
    .

<http://id.worldcat.org/fast/997384> # Libraries--Customer services
    a schema:Intangible ;
   schema:name "Libraries--Customer services"@en ;
    .

<http://id.worldcat.org/fast/997423> # Libraries--Public relations
    a schema:Intangible ;
   schema:name "Libraries--Public relations"@en ;
    .

<http://id.worldcat.org/fast/997606> # Library administration
    a schema:Intangible ;
   schema:name "Library administration"@en ;
    .

<http://viaf.org/viaf/120688768> # American Library Association.
    a schema:Organization ;
   schema:name "American Library Association." ;
    .

<http://viaf.org/viaf/150122603> # Library Video Network.
    a schema:Organization ;
   schema:name "Library Video Network." ;
    .

<http://viaf.org/viaf/70249124> # Arlene Farber Sirkin
    a schema:Person ;
   schema:familyName "Sirkin" ;
   schema:givenName "Arlene Farber" ;
   schema:name "Arlene Farber Sirkin" ;
    .

<http://viaf.org/viaf/92865641> # Jeff Lifton
    a schema:Person ;
   schema:familyName "Lifton" ;
   schema:givenName "Jeff" ;
   schema:name "Jeff Lifton" ;
    .

<http://worldcat.org/isbn/9781566410182>
    a schema:ProductModel ;
   schema:isbn "1566410185" ;
   schema:isbn "9781566410182" ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.