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ISO 9000 quality systems handbook

Author: David Hoyle
Publisher: Oxford ; Boston : Butterworth-Heinemann, 2001.
Edition/Format:   Print book : English : 4th edView all editions and formats
Summary:

Revised to align with ISO 9000:2000, this is a handbook on this series of international standards. It can be used as a guide to enable organizations to understand and apply ISO 9001:2000 requirements  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: David Hoyle
ISBN: 0750644516 9780750644518
OCLC Number: 48038164
Notes: "Completely revised in response to ISO 9000:2000."
Description: xiii, 672 pages : illustrations ; 23 cm
Contents: Introduction; Basic concepts; Role, origins and application of ISO 9000; Quality management system; Management responsibility; Resource management; Product Realization; Measurement, analysis and improvement; Glossary; Related Websites.
Responsibility: David Hoyle.
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"'..the definitive text on how to implement a quality management system 'the right way'....written in plain English...a great read.. Momentum, June 2002. (Magazine of the Quality Society of Read more...

 
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