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ISO 9001:2000 for software and systems providers : an engineering approach

Author: Robert Bamford; William J Deibler
Publisher: Boca Raton : CRC Press, ©2004.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Summary:

Analyzes each paragraph of ISO 9001 from an engineering perspective, clarifying the relationship to engineering practices and the potential benefits to the organization. This book stresses the  Read more...

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Genre/Form: Electronic books
Additional Physical Format: Print version:
Bamford, Robert.
ISO 9001:2000 for software and systems providers.
Boca Raton : CRC Press, ©2004
(DLC) 2003055803
(OCoLC)52860104
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Robert Bamford; William J Deibler
ISBN: 0849320631 9780849320637 0203504216 9780203504215
OCLC Number: 56909484
Description: 1 online resource (xiii, 309 pages) : illustrations
Contents: A BRIEF ORIENTATION; ; An Implementation Roadmap; Paragraph 4.1 a: Identify the Processes; Paragraph 4.1 b: Determine the Interactions; Paragraph 4.1 b: Determine the Sequence of Processes; Paragraph 4.1 c: Map the Organization's Processes against the Standard; Paragraph 4.1 d: Planning and Communication; Paragraph 4.1 e: Monitor and Measure; Paragraph 4.1 f: Execution; Representing the Implementation Process; Charting an Alternate Path through the Paragraphs; Recommendations for Implementers: Establishing ISO 9001 as a; Framework; Recommendations for Maintainers in Software Organizations; Addressing the Changes; Selecting a Scope; To Register or Not To Register?; Selecting a Registrar; ; Terminology and Definitions; What Is in a Name: ISO 9000 and Standard; Quality and Quality Management System; Shall, Should, And Other Formalities; Requirements versus Design: How Flexible Is the Standard?; Effective; Ensure; The Purpose of ISO 9001; Registrars and Registration; ; SECTION II ISO 9001: A PARAGRAPH-BY-PARAGRAPH ANALYSIS; ; The Structure of ISO 9001; Paragraph 4: Quality Management System; Paragraph 4.1: General Requirements; Paragraph 4.2: Documentation Requirements; Paragraph 4-Summary; ; Paragraph 5 Management Responsibility; Paragraph 5.1 Management Commitment; Paragraph 5.2 Customer Focus; Paragraph 5.3 Quality Policy; Paragraph 5.4 Planning; Paragraph 5.5 Responsibility, Authority, And Communication; Paragraph 5.6 Management Review; ; Paragraph 6 Resource Management; Paragraph 6.1 Provision of Resources; Paragraph 6.2 Human Resources; Paragraph 6.3 Infrastructure; Implementation Considerations; Paragraph 6.4 Work Environment; ; Paragraph 7: Product Realization; Paragraph 7.1 Planning of Product Realization; Paragraph 7.2 Customer-Related Processes; Paragraph 7.3: Design and Development; Paragraph 7.4 Purchasing-A Brief Note; Paragraph 7.5 Production and Service; Paragraph 7.5.2: Validation of Processes for Production and; Service Provision; Paragraph 7.4 Purchasing; Paragraph 7.6: Control of Monitoring and Measuring Devices; Paragraph 7 Conclusions; ; Paragraph 8: Measurement, Analysis, And Improvement; PARAGRAPH 8.1 GENERAL; Paragraph 8.2 Monitoring and Measurement; Paragraph 8.3 Control of Nonconforming Product; Paragraph 8.4 Analysis of Data Implementation Considerations; Paragraph 8.5 Improvement; Paragraph 8.5.3 Preventive Action; ; SECTION III THE APPENDICES; Appendix A A Brief History of ISO 9001 from 1987 to 2000; About ISO 9000-3; Rules for Claiming Conformity under ISO 9001:1987 and ISO 9001:1994; ; Appendix B Rules for Claiming Conformity under ISO 9001:2000; A Problem: Organization or Company?; Implications for Software; ; Appendix C Achieving Compliance with Paragraph 4.1; ; Appendix D A Template for Procedures; ; Appendix E A Case Study: One Approach to Life Cycles; About the Company: ABC Systems; The Product Life Cycle as a Text-Based Procedure; The Product Life Cycle as a Process Map; The Product Life Cycle as a Table of Responsibilities and Deliverables; ; Appendix F Implementation as a Managed Process; Introduction to the Elements of a System; The Implementation Process; Implementation Planning; The Implementation Plan and Project File; Supporting the Implementation; Corrective Action; Profile of an Implementation Manager; Samples; The Implementation Model; Development Processes and Procedures; ; Appendix G Mapping the Standard to Core Competencies; Core Processes and ISO 9001; Functional Priorities; ; Appendix H A Sample Questionnaire for Registrar; Selection; Comments and Questions; About the Authors;
Responsibility: Robert Bamford and William J. Deibler.

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