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ISO/IEC 20000 foundation complete certification kit : standard introduction, tips for successful ISO/IEC 20000 certification, FAQs, mapping responsibilities, terms, definitions and ISO 20000 acronyms.

Publisher: [Australia] : Art of Service, [2008]
Edition/Format:   eBook : Document : English
Database:WorldCat
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Genre/Form: Electronic books
Additional Physical Format: Print version:
ISO/IEC 20000 foundation complete certification kit.
[Australia] : Art of Service, [2008]
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
ISBN: 9781921644948 192164494X
OCLC Number: 436076954
Description: 1 online resource (133 pages)

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