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IT best practices : management, teams, quality, performance, and projects

Author: Tom C Witt
Publisher: Boca Raton : Taylor & Francis, 2012.
Edition/Format:   Print book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Tom C Witt
ISBN: 9781439868546 1439868549 9781439868553 1439868557
OCLC Number: 690084655
Description: x, 345 pages : illustrations ; 24 cm
Contents: Introduction --
Management best practices --
Five disciplines of a learning organization --
The effects of management on subordinates --
Management types --
Crisis management --
Jack Welch and management --
Robert Greenleaf and servant leadership --
Management wrap-up --
Business model --
High-performance teams --
Quality --
W. Edwards Deming, father of quality --
Process engineering --
Lean management --
Six Sigma --
Workplace efficiencies and distraction --
Technology --
Contractors --
Defects --
Knowledge base for project work --
Project selection criteria --
Project characteristics --
Effects of project failure --
Controlling failure --
Project methodology --
Project phases --
Factors that affect projects --
Spiral and linear project methodology --
Project management improvement --
Conclusion.
Responsibility: Tom C. Witt.

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