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The IT payoff : measuring the business value of information technology investments

Author: Sarv Devaraj; Rajiv Kohli
Publisher: New York : Financial Times Prentice Hall, ©2002.
Series: Financial Times Prentice Hall books.
Edition/Format:   eBook : Document : EnglishView all editions and formats
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Devaraj, Sarv, 1966-
IT payoff.
New York : Financial Times Prentice Hall, ©2002
(DLC) 2002019150
(OCoLC)49629950
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Sarv Devaraj; Rajiv Kohli
ISBN: 0131517295 9780131517295
OCLC Number: 55687326
Description: 1 online resource (xvi, 167 pages) : illustrations.
Contents: Introduction to Information Technology payoff --
The IT payoff paradox --
The strategic role of technologies --
Failure analysis --
A process perspective --
Technoogy payoff metrics --
Balanced multiple objectives --
The technology curve --
Technology justification models --
Implementing IT payoff intiatives: A framework --
Electronic commerce: Challenges and opportunities in assessing IT payoff --
Assessing IT payoff: A case study --
Succeeding at IT payoff measurement: An action plan.
Series Title: Financial Times Prentice Hall books.
Responsibility: Sarv Devaraj, Rajiv Kohli ; foreword by Peter G.W. Keen.

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