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IT problem management : Includes index

Author: Gary Walker (Gary S.); Safari Tech Books Online.
Publisher: Upper Saddle River, NJ : Prentice Hall PTR, ©2001.
Edition/Format:   Computer file : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Gary Walker (Gary S.); Safari Tech Books Online.
OCLC Number: 873787589
Notes: Made available through: Safari Books Online, LLC.
Mode of access: World Wide Web.
Reproduction Notes: Electronic reproduction Available via World Wide Web Boston, MA : Safari.
Description: xviii, 234 p. S. ; 25 cm
Responsibility: Gary Walker.

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