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IT service management : an introduction based on ITIL

Author: Jan Van Bon; Mike Pieper; Annelies Van der Veen
Publisher: [Netherlands?] : Van Haren Pub., [2004]
Edition/Format:   Print book : English : 2nd edView all editions and formats
Database:WorldCat
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Additional Physical Format: Online version:
IT service management.
[Netherlands?] : Van Haren Pub., [2004]
(OCoLC)895327980
Document Type: Book
All Authors / Contributors: Jan Van Bon; Mike Pieper; Annelies Van der Veen
ISBN: 9077212280 9789077212288
OCLC Number: 56823851
Description: 240 pages : illustrations ; 28 cm
Other Titles: Introduction based on ITIL
Responsibility: Chief editor, Jan van Bon ; editors, Mike Pieper, Annelies van der Veen.

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