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| 附加的形体格式： | Online version: Ross, John, 1947- It's never done that before. San Francisco : No Starch Press, c2006 (OCoLC)607775455 Online version: Ross, John, 1947- It's never done that before. San Francisco : No Starch Press, c2006 (OCoLC)631317037 |
|---|---|
| 材料类型： | 互联网资源 |
| 文件类型： | 书, 互联网资源 |
| 所有的著者/提供者： |
John Ross |
| ISBN: | 1593271395 9781593271398 1593270763 9781593270766 |
| OCLC号码： | 61859805 |
| 注意： | Includes index. |
| 描述： | xix, 263 p. : ill. ; 24 cm. |
| 内容： | Troubleshooting Methods and Tools -- Troubleshooting Basics -- What May Have Gone Wrong? -- What Has Changed? -- Record Your Steps -- Is This a New Problem? Has It Ever Done This Before? -- Start with a Plan -- Identify the Symptoms -- Try Restarting the Computer -- Look for an Explanation -- Places to Look for Help -- Try a Fix -- Check the Result -- Keep a Record of the Fix -- Prevent a Repeat -- Types of Windows Problems and Failures -- No Power -- Checking Power on a Desktop Computer -- Checking a Laptop Computer -- Errors During Startup -- Troubleshooting Windows Failures -- Black Screens -- Blue Screens -- Everything Is Frozen in Place -- Nonfatal Error Messages -- Responding to Nonfatal Error Messages -- Error Messages: Finding Translations from the Cryptic -- What to Do When Windows Is Acting Oddly -- Pop-up Ads and Redirected Web Pages: Your Desktop Under Attack -- Hardware Problems -- Memory Problems -- Internet Connection Problems -- Local Network Problems -- What to do When Windows Won't Start -- The Windows Startup Sequence -- Power-on Self Test (POST) -- Beep Codes -- Initial Startup: What Happens When You Push the Button -- Run the Boot Loader -- Detect and Configure Hardware -- Load the Windows Kernel -- Logon -- So What Can Go Wrong? -- Making Sense of Startup Error Messages -- Returning to the Last Known Good Configuration -- Bypassing Windows with the Recovery Console -- Solving Startup Problems with the Recovery Console -- Safe Mode -- The System Configuration Utility -- Using the Configuration Utility to Streamline Startup -- The Boot Log: A History of Startup Programs -- Solving Those "Did Not Load" Errors -- Black Screens and Blue Screens -- Black Screens -- Open Windows in Safe Mode -- Look for a Hardware Problem -- Blue Screens -- How to Read a Stop Message -- Look for More Details -- Replace the Driver File -- Wait, Wait! Don't Let the Message Disappear! -- Finding a Fix -- The Microsoft Knowledge Base -- Try Other Internet Resources -- Solving Device Driver Problems -- Device Drivers -- DLL Files -- Diagnosing a Driver Problem -- Where to Find New Drivers -- Installing New Drivers -- Returning to an Earlier Version -- Storing and Organizing Your Drivers -- Use Device Driver Rollback to Solve a Conflict -- Using the Microsoft Knowledge Base and Other Online Resources -- Try the Help Screens First -- README Files -- The Microsoft Knowledge Base -- Opening the Knowledge Base -- Reading a Knowledge Base Article -- Buried Treasure in the Knowledge Base -- Hardware and Software Manufacturers' Websites -- Newsgroups and Independent Support Services -- Search Online for the Symptoms -- Don't Panic (Yet) -- Using System Restore and Other Rollback Techniques -- Before You Try System Restore -- Creating Restore Points -- Returning to a Restore Point -- Starting System Restore in Safe Mode -- Underneath it All: The BIOS -- The Power-on Self Test -- Changing the BIOS Settings -- Opening the BIOS Setup Tool -- Changing BIOS Settings -- Date and Time -- Configuring Hard Drives and Other IDE Devices -- Diskette Settings -- Boot Sequence -- Turn Num Lock On or Off -- Other BIOS Settings -- If All Else Fails, Return to the Default -- Updating the BIOS -- The Windows Registry: Here be Demons -- Opening, Reading, and Editing the Registry -- How the Registry Is Organized -- Using the Registry to Repair or Modify Windows -- Deleting a Registry Item -- Adding a New Registry Item -- Editing an Existing Registry Item -- Getting the Junk Out: Registry Cleanup Tools -- Dealing with Individual Programs and Files -- The Program Won't Start -- Have You Used This Program Before? -- Have You Just Upgraded? -- What Else Has Happened Lately? -- Is There Another Way to Open the Program? -- Reinstall the Program -- Delete and Reinstall Again -- A File Opens in the Wrong Program -- The Program Freezes -- I Can't Read a File -- Try a Different Program -- Check the File Extension -- The File Won't Print -- Service Packs, Patches, and Other Updates -- When to Update -- Finding and Installing the Latest Updates -- Installing Microsoft Windows Updates -- Updating Security Software -- What If an Update Creates Problems? -- Updating the BIOS -- Use the Right BIOS -- Follow the Instructions -- Viruses, Spyware, and Other Nasties -- Protecting Your System -- Viruses, Worms, and Trojan Horses -- Antivirus Programs -- Take Precautions -- Spyware -- Where Did That Come From? -- Protecting Against Spyware -- Finding and Removing Spyware -- Identifying Malware -- Stopping Break-ins: Firewalls -- Firewall Software -- Firewall Hardware -- Internet Connection Problems -- Isolate the Problem -- Follow the Signal -- The Local Network Hub or Router -- The ISP's Gateway -- Tracing the Network -- My Computer Can't Find the Internet -- Does Your ISP Provide Its Own Software? -- Network Configuration Settings -- Troubleshooting a Dial-up Connection -- Troubleshooting a Connection Through a Local Network -- The Computer Can't Find a Particular Website -- Computer Connects When You Don't Want It to Connect -- The Internet Disappears -- Firewalls and Gateway Servers -- Local Network Problems -- I Can't See Other Computers on the LAN -- File Sharing Doesn't Work -- I Can't Edit a File -- Dealing with Hardware Problems -- Problems with New Hardware -- Hardware Troubleshooting -- Look for a Simple Fix -- Replace and Test Each Component -- Move the Device to Another Computer -- Divide the Circuit -- Repair or Replace? -- Microsoft's Product Activation: Not a Big Deal -- How Product Activation Works -- What Happens If I Upgrade My Hardware? -- Is This a License to Snoop? -- What About Registration? -- Troubleshooting and Replacing Hard Drives -- Restoring the Computer to Useful Operation -- Installing a New Hard Drive -- Mounting the Drive -- Changing the BIOS Setting -- Formatting the Drive -- Replacing a Drive in a Laptop Computer -- What About USB Drives? -- Recovering Your Data -- Recovering Data from a Laptop Drive -- Troubleshooting Hard Drives -- Jumpers on ATA Drives -- Cable Connections -- BIOS Settings -- Moving a Hard Drive to a New Computer -- What to Tell the Service Guy -- Problems with Other Storage Devices -- A Few Last Words About Drives -- Troubleshooting and Replacing Other Hardware -- Memory Problems -- Identifying Memory Problems -- Replacing the Motherboard -- Power Supply Problems -- Mouse Problems -- Cleaning a Mechanical Mouse -- Cleaning an Optical Mouse -- Keyboard Problems -- USB and FireWire Problems -- Printer Problems -- Restart the Printer -- No Lights -- No Response -- Wrong Font -- Wrong Colors -- Wrong Size -- Try Printing Some Test Pages -- Try a Different Program -- Printing to a File -- Printing Through a Network -- Monitor Problems -- Screen Is Completely Dark (No Image) -- The Image Is Squashed -- The Shape of the Image Is Distorted -- Color Is Wrong -- Missing Pixels -- Audio Problems -- If All Else Fails ... Call Tech Support -- Warranty Service -- Try Your Help Desk First (If You Have One) -- In-Laws and Other Informal Tech Support -- Dealing with Microsoft Tech Support -- Other Vendors' Tech Support -- Don't Be Afraid to Escalate -- Wait! The Last Person Told Me Something Different -- E-mail, Bulletin Boards, and Other Ways to Avoid Talking to You -- Making Tech Support Work for You -- Cutting Your Losses: What to do When Nothing Else Works -- Preserving Your Data -- Reinstall Windows -- Using a Windows Recovery CD or a Hidden Partition -- Reformatting the Drive -- Things to do Now, Before Your Computer Crashes -- Back Up Your Data -- What Should I Back Up? -- How Often Should I Back Up My Data? -- What Kind of Media? -- What Backup Method? -- Defragment Your Hard Drives -- Check for Other Disk Problems -- Create a Set of Utility Disks -- Make a Restore Disk -- Make a Boot Disk -- Scan for Viruses and Spyware -- Get Rid of the Dust -- Clean Your Screen -- Device Manager Error Codes and BIOS Post Beep Codes -- Windows XP Device Manager Error Codes -- POST Beep Codes -- Free and Inexpensive Security Programs for Windows XP -- Antivirus Programs -- Antispyware Programs -- Firewall Programs. |
| 责任： | John Ross. |
| 更多信息： |
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