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It's not about the coffee : leadership principles from a life at Starbucks

Author: Howard Behar; Janet Goldstein
Publisher: New York, N.Y. : Portfolio, 2007.
Edition/Format:   Book : Biography : EnglishView all editions and formats
Database:WorldCat
Summary:
During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description.
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Named Person: Howard Behar; Howard Behar
Material Type: Biography, Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Howard Behar; Janet Goldstein
ISBN: 9781591841920 1591841925
OCLC Number: 156785035
Description: xix, 183 p. ; 21 cm.
Contents: Introduction : It's about the people--all the people --
Know who you are : wear one hat --
Know why you're here : do it because it's right, not because it's right for your résumé --
Think independently : the person who sweeps the floor should choose the broom --
Build trust : care, like you really mean it --
Listen for the truth : the walls talk --
Be accountable : only the truth sounds like the truth --
Take action : think like a person of action, and act like a person of thought --
Face challenge : we are human beings first --
Practice leadership : the big noise and the still, small voice --
Dare to dream : say Yes, the most powerful word in the world.
Other Titles: Leadership principles from a life at Starbucks
Responsibility: Howard Behar with Janet Goldstein.
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Abstract:

During his years as a senior executive at Starbucks, Behar helped establish the Starbucks culture, which stresses the importance of people over profits. Now he reveals the ten principles that guided his leadership--and not one of them is about coffee.--From publisher description.

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