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Jerks at work : how to deal with people problems and problem people

Author: Kenneth L Lloyd
Publisher: Franklin Lakes, NJ : Career Press, ©1999.
Edition/Format:   Print book : EnglishView all editions and formats
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Kenneth L Lloyd
ISBN: 1564143961 9781564143969
OCLC Number: 40061295
Notes: Includes index.
Description: 255 pages ; 23 cm
Contents: ch. 1. Pre-employment problems --
ch. 2. New employee on the block --
ch. 3. Managers who just don't get it --
ch. 4. Fellow employees who just don't get it --
ch. 5. Subordinates who just don't get it --
ch. 6. Mismanagement vs. missing management --
ch. 7. Who's in charge --
ch. 8. In all fairness --
ch. 9. Feedback backlash --
ch. 10. With friends like this --
ch. 11. Pros and conflicts --
ch. 12. Complaints, complaints, complaints --
ch. 13. Securely dealing with insecurity --
ch. 14. We can't go on meeting like this --
ch. 15. Training in action vs. training inaction --
ch. 16. Dollars, sense, and incentives --
ch. 17. All in the family business --
ch. 18. Secretarial mistakes or mystiques --
ch. 19. Environ-mental impacts.
Responsibility: by Ken Lloyd.

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