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Job feedback : giving, seeking, and using feedback for performance improvement

Author: Manuel London
Publisher: Mahwah, N.J. : Lawrence Erlbaum Associates, 1997.
Series: Series in applied psychology.
Edition/Format:   Book : EnglishView all editions and formats
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Document Type: Book
All Authors / Contributors: Manuel London
ISBN: 080582474X 9780805824742 0805824758 9780805824759
OCLC Number: 35521555
Description: xi, 211 p. : ill. ; 24 cm.
Contents: Foreword / Edwin A. Fleishman --
1. Introduction --
2. How and Why Feedback Works --
3. Processing Information About Ourselves and Others --
4. Appraisals and Evaluation Surveys --
5. Assessment Centers and Business Simulations --
6. Becoming a Coach and Developer --
7. Toward More Accurate Performance Appraisals and Meaningful Performance Reviews --
8. Fine Tuning the Performance Review Discussion --
9. Seeking Feedback and Managing Impressions --
10. Making the Most of Feedback --
11. Holding Managers Accountable for Giving and Using Feedback --
12. Feedback Challenges in Emerging Work Settings.
Series Title: Series in applied psychology.
Responsibility: Manuel London.
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