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Joseph M. Juran : critical evaluations in business and management

Author: John Cunningham Wood; Michael C Wood
Publisher: London ; New York : Routledge, 2005.
Series: Critical evaluations in business and management.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

For more than 70 years, the teachings and writings of Joseph M. Juran have had a profound impact on the quality of the products we buy and use everyday. This collection gathers together key material  Read more...

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Named Person: J M Juran; J M Juran
Document Type: Book
All Authors / Contributors: John Cunningham Wood; Michael C Wood
ISBN: 0415325714 9780415325714
OCLC Number: 57169893
Notes: Selections of articles from various sources.
Description: xv, 596 pages : illustrations ; 24 cm.
Contents: Introduction / John C. Wood and Michael C. Wood --
An abbreviated annotated bibliography / Roberta A. Cowan --
1. Pareto, Lorenz, Cournot, Bernoulli, Juran and others / J. M. Juran --
2. Appendix to chapter 3 : then and now in quality control : the non-Pareto principle; mea culpa / J. M. Juran --
3. The quality trilogy / J. M. Juran --
4. Joseph M. Juran / J. Beckford --
5. Statistical process monitoring and feedback adjustment : a discussion / George Box and Tim Kramer --
6. Economic modeling for statistical process control / J. Bert Keats, Enrique Del Castillo, Elart Von Collani and Erwin M. Saniga --
7. An evaluation of pre-control / Johannes Ledolter and Arthur Swersey --
8. Some perspectives and challenges for control chart methods / Andrew C. Palm, Robert N. Rodriguez, Fred A. Spiring and Donald J. Wheeler --
9. Data feedback efforts in quality improvement : lessons learned from US hospitals / E. H. Bradley, E. S. Holmboe, J. A. Mattera, S. A. Roumanis, M. J. Radford and H. M. Krumholz --
10. New technical and educational directions for managing product quality / Donald W. Marquardt --
11. Integrated manufacturing and job design : moderating effects of organizational inertia / James W. Dean, Jr. and Scott A. Snell --
12. Total quality management in state government : the eight rules for producing results / Regina Kay Brough --
13. Questing for quality / Robert White and Bob Holder --
14. Total quality management : an opportunity for high performance in federal organizations / Rudolph B. Garrity --
15. Total quality management : the organizational equivalent of truth in public administration theory and practice / Stephen J. Harrison and Ronald J. Stupak --
16. Towards Kaizen : the quest for quality improvement / Di Martin --
17. A breakthrough in quality thinking : Juran's trilogy and recoverable profits / Yves Van Nuland --
18. Total quality management : its relationship to administrative theory and organizational behavior in the public sector / Rudolph H. Ehrenberg and Ronald J. Stupak --
19. Establishing customer requirements: an instructional analysis for continuous quality improvement training design / Jo D. Gallagher --
20. Defining quality : alternatives and implications / Carol A. Reeves and David A. Bednar --
21. Measures to shape the future through quality / Robin Yale Bergstrom --
22. Acceptable quality level versus zero-defects : some empirical evidence / C. E. Love, R. Guo and K. H. Irwin --
23. The vital few meet the trivial many : unexpected use patterns in a monographs collection / Jonathan D. Eldredge --
24. TL 9000 performance metrics to drive improvement / D. Galen Aycock, Jean-Normand Drouin and Thomas F. Yohe --
25. Selling quality to the CFO / John Goodman, Pat O'Brien and Eden Segal --
26. Manufacturing quality in the pre-industrial age : finding value in diversity / Pierre Claude Reynard --
27. Real world supply chain assessment and improvement / David C. Juran and Harvey Dershin --
28. Observations on Soviet administrative solutions : the quality problem in soft goods / Alice C. Gorlin --
29. Management control systems for J.I.T. : an empirical comparison of Japan and the U.S. / Shirley J. Daniel and Wolf D. Reitsperger --
30. Evaluation of 60 continuous quality improvement projects in French hospitals / Georges Maguerez, Marie Erbault, Jean-Louis Terra, Herve Maisonneuve and Yves Matillon --
31. Quest for quality care and patient safety : the case of Singapore / M. K. Lim --
32. Creating strategic change more efficiently with a new design for Six Sigma process / Joseph A. De Feo and Zion Bar-El --
33. Adapting manufacturing-based Six Sigma methodology to the service environment of a radiology film library / Anthony R. Benedetto --
34. The evolution of Six Sigma / Jim Folaron.
Series Title: Critical evaluations in business and management.
Responsibility: edited by John C. Wood and Michael C. Wood.
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