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Juran's quality management and analysis.

Author: Joseph A De Feo; Frank M Gryna
Publisher: New York, NY : McGraw-Hill Education, [2015]
Edition/Format:   Print book : English : Sixth editionView all editions and formats
Summary:

Provides students and professionals with a treatment of the subject that goes beyond statistical techniques. This book combines pioneering concepts of Dr Joseph M Juran and the teachings of the late  Read more...

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Document Type: Book
All Authors / Contributors: Joseph A De Feo; Frank M Gryna
ISBN: 0073523445 9780073523446 9781259255304 1259255301
OCLC Number: 876244701
Notes: "Earlier editions of this book were written by J.M. Juran, Chairman Emeritus of the Juran Institute, Inc."
Revised edition of: Juran's quality planning and analysis : for enterprise quality / Frank M. Gryna, Richard C.H. Chua, Joseph A. DeFeo. 5th ed. 2007.
"The first five editions of Juran's quality planning and analysis have provided professionals and students with an authoritative exposition on the management processes ... The sixth edition, Juran's quality management and analysis, continues the tradition that has made this a foundational text"--Back cover.
Description: xvi, 736 pages : illustrations ; 24 cm
Contents: 1. The Bottom Line: Quality and Business Performance --
2. Integrating quality into the enterprise strategic plan --
3. Organizationwide Assessment of Quality --
4. Improving Quality While Decreasing Cost --
5. Quality By Design to Increase Sales --
6. Control of Quality to Maintain Superior Performance --
7. Business Process Management --
8. Organizational Roles to Support a Quality Culture --
9. Creating a Quality Culture --
10. Inspection, Test, and Measurement --
11. Understanding Customer Needs --
12. New Product Development's Role in Designing for Quality --
13. Managing Quality in Operations-Manufacturing --
14. Managing Quality in Operations-Service --
15. Managing the Supply Chain --
16. Quality Assurance & Audits --
17. The Role of Statistics and Probability --
18. Tools for Analyzing Data --
19. Statistical Tools to Design for Quality --
20. Tools to Maintain the Control of Quality.

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