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Key concepts in hospitality management

Author: Roy C Wood
Publisher: Los Angeles : SAGE, 2013.
Series: SAGE key concepts.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"Key Concepts in Hospitality Management is written for undergraduate students and those studying short postgraduate or executive education courses in hospitality management, events management, tourism management and leisure management."--Amazon.
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Document Type: Book
All Authors / Contributors: Roy C Wood
ISBN: 9781446200681 144620068X 1446200698 9781446200698
OCLC Number: 816163667
Description: xiv, 180 pages ; 25 cm.
Contents: Accommodation, Lodging and Facilities Management / Roy C. Wood --
Beverages and Beverage Management / Gareth Currie --
Consumer Behaviour in Hospitality / Bert Smit --
Customer Relationship Management in Hospitality / Olaf W. Hermans --
Design for Hotels / Geoff Maree --
Entrepreneurship in Hospitality / Stephen Ball --
Food, Beverage and Restaurant Management / Gareth Currie --
Food Production and Service Systems / Roy C. Wood --
Franchising / E. Hachemi Aliouche and Udo A. Schlentrich --
Front Office Management / Simen Kooi --
Gastronomy and Haute Cuisine / Marc B. Stierand --
The Hospitality Finance Environment / John Mackillop --
Hospitality and Hospitality Management / Bob Brotherton --
Hospitality Management Education / Roy C. Wood --
Hotels, Hospitality and Sustainability / Frans Melissen --
Hotels and the Internet / Peter O'Connor --
Hotels and Security / Protyush Banerjee --
Housekeeping Management / Marina Brinkman-Staneva. Human Resource Management in Hospitality / Yvonne Guerrier --
Income Statements in Hospitality Finance / Rob van Ginneken --
Industry Structure and Sectors in Hospitality / Michael Schwarz --
Information Technology in Hospitality / Peter O'Connor --
Innovation in Hospitality / Marc B. Stierand --
Investing in Hotels / Constantinos Verginis --
Marketing in Hospitality / Susan Horner and John Swarbrooke --
The Meal Experience / Roy C. Wood --
Meetings, Incentives, Conferences/conventions and Events/exhibitions (MICE) / Udo A. Schlentrich --
Operations Management in Hospitality / G. Barry O'Mahony --
Organizational Behaviour in Hospitality / Yvonne Guerrier --
Procurement in Hospitality / Jane F. Eastham and Alisha Ali --
Revenue Management / Stan Josephi --
Service Quality in Hospitality / G. Barry O'Mahony --
Service, Service Industries and the Hospitality Sector / Roy C. Wood --
Strategy and Strategic Management in Hospitality / Theodore Benetatos --
Women, Gender and Hospitality Employment / Judi Brownell.
Series Title: SAGE key concepts.
Other Titles: Hospitality management
Responsibility: edited by Roy C. Wood.

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Finally there is a key concepts book in hospitality management available on the market! Tailored to your course structure and written with your needs in mind, as well as being international in its  Read more...

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Key Concepts in Hospitality Management has been accessibly written and thoughtfully edited, making it essential reading for those studying hospitality and embarking on a career in the industry. The Read more...

 
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