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Kinn's the administrative medical assistant : an applied learning approach

Author: Alexandra Patricia Young-Adams
Publisher: St. Louis : Elsevier Saunders, ©2014.
Edition/Format:   Print book : English : 8th edView all editions and formats
Summary:

Provides coverage of the administrative and clinical skills essential to your success in the health care office. This book combines content with support tools to deliver an engaging learning  Read more...

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Details

Document Type: Book
All Authors / Contributors: Alexandra Patricia Young-Adams
ISBN: 145572677X 9781455726776 145575367X 9781455753673
OCLC Number: 828671189
Notes: Includes index.
Description: xviii, 585 pages : color illustrations ; 28 cm
Contents: Introduction --
1. Becoming a successful student --
2. The healthcare industry --
Unit one : Introduction to medical assisting --
3. The medical assisting profession --
4. Professional behavior in the workplace --
5. Interpersonal skills and human behavior --
6. Medicine and ethics --
7. Medicine and law --
Unit two : Administrative medical assisting --
8. Computer concepts --
9. Telephone techniques --
10. Scheduling appointments --
11. Patient reception and processing --
12. Office environment and daily operations --
13. Written communications and mail processing --
Unit three : Health information in the medical office --
14. The paper medical record (former medical records management) --
15. The electronic medical record --
16. Health information management --
17. Privacy in the physician's office --
Unit four : Billing and coding procedures --
18. Basics of diagnostic coding --
19. Basics of procedural coding --
20. Basics of health insurance --
21. The health insurance claim form --
22. Professional fees, billing, and collecting --
Unit five : Financial and practice management --
23. Banking services and procedures --
24. Financial and practice management --
25. Medical practice management and human resources --
26. Medical practice marketing and customer service --
Unit six : Assisting with medical specialties --
27. Emergency preparedness and assisting with medical emergencies --
Unit seven : Career development --
28. Career development and life skills --
Glossary.
Other Titles: Administrative medical assistant
Responsibility: Alexandra Patricia Adams.

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