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Knowledge for action : a guide to overcoming barriers to organizational change

Autor: Chris Argyris
Editora: San Francisco : Jossey-Bass Publ, ©1993.
Séries: Jossey-Bass management series.; Jossey-Bass Behavioral Science Series.
Edição/Formato   Imprimir livro : InglêsVer todas as edições e formatos
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Must reading for academics and executives alike. Leading business scholar Chris Argyris helps readers understand why individuals and organizations are unable to learn from their action, then presents  Ler mais...

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Gênero/Forma: Fallstudiensammlung
Tipo de Documento Livro
Todos os Autores / Contribuintes: Chris Argyris
ISBN: 1555425194 9781555425197
Número OCLC: 605918306
Notas: A joint publication in the Jossey-Bass management series and the Jossey-Bass social and behavioral science series.
Descrição: XVIII, 309 Seiten ; 24 cm.
Conteúdos: UNCOVERING ROADBLOCKS TO IMPROVEMENT. Ineffective Learning in Organizations. Defensive Routines That Limit Learning. DIAGNOSING AND INTERVENING IN THE ORGANIZATION. Step One: Interview and Observe the Players. Step Two: Organize the Findings for Learning and Action. Step Three: Conduct Meaningful Feedback Sessions. Step Four: Facilitate the Change Seminar with Live Cases. USING KEY LEARNINGS TO SOLVE PROBLEM SITUATIONS. Explosive Relationships: Stopping Button Pushing. Mistrust: Overcoming Resentment and Rebuilding Trust. New Team Leadership: Managing the Clash of Expectations and Needs. CEO's Performance Review: Getting Feedback from Below. Managing Exchanges That Could Go Ballistic: Discussing and Correcting Out-of-Control Routines. Conclusion: A Model for Change and Improvement. Appendix: Design Causality: Explaining, Acting On, and Integrating Diverse Perspectives.
Título da Série: Jossey-Bass management series.; Jossey-Bass Behavioral Science Series.
Responsabilidade: Chris Argyris.

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