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Knowledge for action a guide to overcoming barriers to organizational change.

Author: C Argyris
Publisher: San Francisco: Jossey-Bass 1993.
Series: A Joint Publication in the Jossey-Bass Management Series and the Jossey-Bass Social and Behavior Science Series.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Uncovering roadblocks to improvement; Diagnosing and intervening in the organization; Using key learnings to solve problem situations.
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Document Type: Book
All Authors / Contributors: C Argyris
ISBN: 1555425194 9781555425197
OCLC Number: 710742972
Description: 309p.
Contents: UNCOVERING ROADBLOCKS TO IMPROVEMENT. Ineffective Learning in Organizations. Defensive Routines That Limit Learning. DIAGNOSING AND INTERVENING IN THE ORGANIZATION. Step One: Interview and Observe the Players. Step Two: Organize the Findings for Learning and Action. Step Three: Conduct Meaningful Feedback Sessions. Step Four: Facilitate the Change Seminar with Live Cases. USING KEY LEARNINGS TO SOLVE PROBLEM SITUATIONS. Explosive Relationships: Stopping Button Pushing. Mistrust: Overcoming Resentment and Rebuilding Trust. New Team Leadership: Managing the Clash of Expectations and Needs. CEO's Performance Review: Getting Feedback from Below. Managing Exchanges That Could Go Ballistic: Discussing and Correcting Out-of-Control Routines. Conclusion: A Model for Change and Improvement. Appendix: Design Causality: Explaining, Acting On, and Integrating Diverse Perspectives.
Series Title: A Joint Publication in the Jossey-Bass Management Series and the Jossey-Bass Social and Behavior Science Series.

Abstract:

Uncovering roadblocks to improvement; Diagnosing and intervening in the organization; Using key learnings to solve problem situations.

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-Knowledge for Action is must reading for academics and executives alike. Chris Argyris once again demonstrates that he is the leading scholar in helping us understand why individuals and Read more...

 
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