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Knowledge management : current issues and challenges

Author: Elayne Coakes
Publisher: Hershey, PA : IRM Press, ©2003.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:

The fundamental managerial challenges at the start of the 21st century centre on how organizations create, share and exploit knowledge. This work brings research and findings on this topic to the  Read more...

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Document Type: Book
All Authors / Contributors: Elayne Coakes
ISBN: 1931777519 9781931777513 1931777675 9781931777674
OCLC Number: 51266005
Description: xv, 303 pages : illustrations ; 26 cm
Contents: Ontology frames for IT courseware representation --
Conceptual confusions in knowledge management and knowledge management systems : clarifications for better KMS development --
A framework to study knowledge transfer during information systems development (ISD) process --
Knowledge management systems acceptance --
What difference does it make : measuring returns of knowledge management --
Technology and knowledge management : is technology just an enabler or does it also add value? --
Knowledge management : the missing element in business continuity planning --
Rewards : do they encourage tacit knowledge sharing in management consulting firms? Case studies approach --
An exploratory analysis of information and knowledge management enablers in business contexts --
The value of trust in knowledge sharing --
A survey of Internet support for knowledge management/organizational memory systems --
On the design of knowledge management system for R & D organization : integration of process management and contents management --
Developing business aligned knowledge management strategy --
Some implementation challenges of knowledge management systems : a CRM case study --
Strategic knowledge sharing for improved public service delivery : managing an innovative culture for effective partnership --
The process of converting consultants' tacit knowledge to organisational explicit knowledge : case studies in management consulting firms --
Communicated knowledge in electronically enabled business interactions --
The readiness of IDSC to adopt knowledge management --
Knowledge reuse in an application service provider --
The use of action research in the improvement of communication in a community of practice : the MOISIG case.
Responsibility: edited by Elayne Coakes.

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