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Knowledge management systems implementation : lessons from the Silicon Valley
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Knowledge management systems implementation : lessons from the Silicon Valley

Author: Hind Benbya
Publisher: Oxford : Chandos, 2008.
Series: Chandos knowledge management series.
Edition/Format:   Book : EnglishView all editions and formats
Summary:

This book brings together the results of several years of analysis of knowledge management systems (KMS) implementations and the experience of leading organisations in the Silicon Valley, to provide a  Read more...

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Details

Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Hind Benbya
ISBN: 9781843342670 1843342677 1843342669 9781843342663
OCLC Number: 76936351
Description: xxx, 288 p. : ill. ; 25 cm.
Contents: Part 1 KMS essentials: Why knowledge management systems? KMS foundations and taxonomy. Part 2 KMS audit: KMS diagnosis and strategy selection; Selecting a knowledge management solution: lessons from Intel. Part 3 KMS implementation: Structuring knowledge in KMS: lessons from Cisco; Defining KMS incentives and motivation schemes: lessons from HP. Part 4 KMS performance assessment: Why KMS performance assessment? Lessons from WSGR; KM measurement in evolutionary contexts: lessons learned from IBM Community Measures. Part 5 KMS maturity and effectiveness management: KMS maturity management; KMS effectiveness survey results.
Series Title: Chandos knowledge management series.
Responsibility: Hind Benbya.
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