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Knowledge management systems implementation : lessons from the Silicon Valley

Author: Hind Benbya
Publisher: Oxford : Chandos, 2008.
Series: Chandos knowledge management series.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:

This book brings together the results of several years of analysis of knowledge management systems (KMS) implementations and the experience of leading organisations in the Silicon Valley, to provide  Read more...

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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Hind Benbya
ISBN: 9781843342670 1843342677 1843342669 9781843342663
OCLC Number: 76936351
Description: xxx, 288 pages : illustrations ; 25 cm.
Contents: 1. Why knowledge management systems? --
2. KMS foundations and taxonomy --
3. KMS diagnosis and strategy selection --
4. Selecting a knowledge management solution : lessons from Intel --
5. Structuring knowledge in KMS : lessons from Cisco --
6. Defining KMS incentives and motivation schemes : lessons from HP --
7. Why KMS performance assessment? : lessons from WSGR --
8. KM measurement in evolutionary contexts : lessons learned from IBM Community Measures --
9. KMS maturity management --
10. KMS effectiveness survey results.
Series Title: Chandos knowledge management series.
Responsibility: Hind Benbya.

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