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| Material Type: | Internet resource |
|---|---|
| Document Type: | Book, Internet Resource |
| All Authors / Contributors: |
Hind Benbya |
| ISBN: | 9781843342670 1843342677 1843342669 9781843342663 |
| OCLC Number: | 76936351 |
| Description: | xxx, 288 p. : ill. ; 25 cm. |
| Contents: | Part 1 KMS essentials: Why knowledge management systems? KMS foundations and taxonomy. Part 2 KMS audit: KMS diagnosis and strategy selection; Selecting a knowledge management solution: lessons from Intel. Part 3 KMS implementation: Structuring knowledge in KMS: lessons from Cisco; Defining KMS incentives and motivation schemes: lessons from HP. Part 4 KMS performance assessment: Why KMS performance assessment? Lessons from WSGR; KM measurement in evolutionary contexts: lessons learned from IBM Community Measures. Part 5 KMS maturity and effectiveness management: KMS maturity management; KMS effectiveness survey results. |
| Series Title: | Chandos knowledge management series. |
| Responsibility: | Hind Benbya. |
| More information: |
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