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Knowledge management

Author: Elias M Awad; Hassan Ghaziri
Publisher: Upper Saddle River, N.J. : Prentice Hall, ©2004.
Edition/Format:   Print book : English : 1st edView all editions and formats
Summary:

This text is about knowledge - how to capture it, how to transfer it, how to share it, and how to manage it.

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Additional Physical Format: Online version:
Awad, Elias M.
Knowledge management.
Upper Saddle River, N.J. : Prentice Hall, ©2004
(OCoLC)895346474
Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Elias M Awad; Hassan Ghaziri
ISBN: 0130348201 9780130348203 013122784X 9780131227842
OCLC Number: 50694961
Description: xxiii, 456 pages : illustrations ; 26 cm
Contents: Part I. The basics --
1. Working smarter, not harder --
2. Understanding knowledge --
3. Knowledge management systems life cycle --
Part II. Knowledge creation and capture --
4. Knowledge creation and knowledge architecture --
5. Capturing tacit knowledge --
6. Other knowledge capture techniques --
Part III. Knowledge codification and system implementation --
7. Knowledge codification --
8. System testing and deployment --
9. Knowledge transfer and knowledge sharing --
10. Knowledge transfer in the e-world --
Part IV. KM system tools and portals --
11. Learning from data --
12. Data mining: Knowing the unknown --
13. Knowledge management tools and knowledge portals --
Part V. Ethical, legal, and managerial issues --
14. Who owns knowledge?: Ethical and legal issues --
15. Managing knowledge workers --
Epilogue: What more do we need to know?
Responsibility: Elias M. Awad, Hassan Ghaziri.

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