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Kunden fürs Leben so schaffen Dienstleister Premium-Service mit den Prinzipien der The Ritz-Carlton Hotel Company

Author: Joseph A Michelli
Publisher: München Redline-Verl. 2009
Edition/Format:   Book : GermanView all editions and formats
Database:WorldCat
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Document Type: Book
All Authors / Contributors: Joseph A Michelli
ISBN: 9783868810134 3868810137
OCLC Number: 370743927
Description: 315 S. Ill. 22 cm
Responsibility: Joseph A. Michelli. [Übers.: Bärbel Knill]
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