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The leader's handbook : making things happen, getting things done

Author: Peter R Scholtes
Publisher: New York : McGraw-Hill, ©1998.
Edition/Format:   Print book : EnglishView all editions and formats
Database:WorldCat
Summary:
Demonstrates how bad systems, not bad workers, cause the majority of management problems, and offers activities and exercises to help implement improvements in work processes.
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Peter R Scholtes
ISBN: 0070580286 9780070580282
OCLC Number: 38097010
Description: xvi, 415 pages : illustrations ; 23 cm
Contents: 1 Train Wrecks and Bad Radios How We Got Where We Are 1 --
2 The New Leadership Competencies 16 --
3 Systems Thinking: The Heart of the Twenty-First Century Leadership 57 --
4 Getting the Daily Work Done 94 --
5 Giving Meaning, Purpose, Direction, and Focus to Work 160 --
6 Breakthrough Improvement 187 --
7 Keeping Track: Measurements of Improvement, Progress, and Success 232 --
8 Leading by Asking Good Questions 262 --
9 Performance without Appraisal 293 --
10 Leadership into the Next Millennium 369.
Responsibility: Peter Scholtes.
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Abstract:

This groundbreaking book, already creating a stir, could only have been written by Peter R. Scholtes--author of the bestselling book ever written on teams: The Team Handbook.  Read more...

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