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Leadership case study : Ritz-Carlton Hotel

Author: Owen Dorsey; Horst Schulze; Ruby Wilcox; INTELECOM Intelligent Telecommunications (Firm)
Publisher: Pasadena, Calif. : INTELECOM, [2012]
Series: [Taking the lead]
Edition/Format:   eVideo : Clipart/images/graphics : English
Publication:At the helm
Summary:
Horst Schulze, former president and chief operating officer of the Ritz-Carlton Hotel Company, is a classic example of a leader who came up through the ranks and knows how to connect with employees. During his tenure with the Ritz-Carlton, Schulze communicated his vision of excellence by conducting leadership sessions at every hotel in the Ritz-Carlton chain.
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Genre/Form: Case studies
Material Type: Clipart/images/graphics, Internet resource, Videorecording
Document Type: Internet Resource, Computer File, Visual material
All Authors / Contributors: Owen Dorsey; Horst Schulze; Ruby Wilcox; INTELECOM Intelligent Telecommunications (Firm)
OCLC Number: 847872354
Language Note: Closed captioned.
Notes: Embed clips available with choice of two video player sizes: small (350 x 350) and large (430 x 430).
Excerpted from video production: At the helm : styles of leadership. California : INTELECOM, c1993.
Original release details supplied by publisher.
Title from caption on resource page (viewed Oct. 2, 2012).
Performer(s): Featured experts: Owen Dorsey, Ritz-Carlton; Horst Schulze, Ritz-Carlton; Ruby Wilcox, Ritz-Carlton.
Description: 1 online resource (1 streaming video file (5 min., 35 sec.)).
Series Title: [Taking the lead]
Responsibility: [content selected by] INTELECOM Intelligent Telecommunications.

Abstract:

Horst Schulze, former president and chief operating officer of the Ritz-Carlton Hotel Company, is a classic example of a leader who came up through the ranks and knows how to connect with employees. During his tenure with the Ritz-Carlton, Schulze communicated his vision of excellence by conducting leadership sessions at every hotel in the Ritz-Carlton chain.

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Linked Data


Primary Entity

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