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Leading for growth : how Umpqua Bank got cool and created a culture of greatness

Author: Ray Davis; Alan Shrader
Publisher: San Francisco : Jossey-Bass, ©2007.
Edition/Format:   eBook : Document : English : 1st edView all editions and formats
Database:WorldCat
Summary:
How any business leader can create an atmosphere of competitiveness for exceptional growth. When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery ''World's Greatest Bank.
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Genre/Form: Electronic books
Additional Physical Format: Print version:
Davis, Ray, 1949-
Leading for growth.
San Francisco : Jossey-Bass, ©2007
(DLC) 2006036604
(OCoLC)76073908
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Ray Davis; Alan Shrader
ISBN: 9780787994815 0787994812
OCLC Number: 124065283
Description: 1 online resource (x, 226 pages) : illustrations
Contents: What business are you really in? --
Never-ending discipline --
Have positive passion --
Snap the rubber band syndrome --
What's going on behind your back? --
Support your people and hold 'em accountable --
Give them the power --
Rise above the battlefield --
Explain your movie --
Be real --
Sweat the small stuff --
Who do you want on your bus? --
Keep your board strong and informed --
Intangibles matter most --
Find the revolution before it finds you --
Your brand is you --
Serve the customer --
Put design into everything you do --
Be there --
Keep your balance --
Remember who you are --
Mergers and acquisitions done right --
Making relentless progress.
Responsibility: Ray Davis with Alan Shrader.
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Abstract:

How any business leader can create an atmosphere of competitiveness for exceptional growth. When Ray Davis took over the local 40-person South Umpqua Bank in 1994, many people in the industry poked fun at his insistence that employees answer the phone with a cheery ''World's Greatest Bank.

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