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Leading the professionals : how to inspire & motivate professional service teams

Author: Geoff Smith
Publisher: London ; Sterling, VA : Kogan Page, ©2004.
Edition/Format:   Print book : EnglishView all editions and formats
Summary:
"In Leading the Professionals, Geoff Smith gives much-needed advice to those who have to lead teams of such individuals, whether in law and accountancy firms, advertising agencies, design businesses, TV production units, architectural practices, R & D, education or public sector organizations. He shows how to meet the challenge of fostering and maintaining a well-coordinated high-performance team capable of
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Material Type: Internet resource
Document Type: Book, Internet Resource
All Authors / Contributors: Geoff Smith
ISBN: 0749439963 9780749439965
OCLC Number: 53162891
Description: viii, 255 pages : illustrations ; 24 cm
Contents: Leadership, management, and self-awareness --
What leaders of professionals do : an overview --
Devoting the time and energy to lead successfully --
Direction : objectives, values, strategy, and change --
Communications : getting the message across, listening and creating the right climate --
Motivation : creating the conditions for outstanding performance --
Coaching : helping team members to get the best out of themselves --
Teamwork : getting the best out of people working together --
Difficulties : resolving poor performance, interpersonal conflicts and crises --
Results : assessing team and individual performance --
Selection : getting the right people into the jobs --
Early days : helping new people to fit in and nurturing trainees --
Leading project teams --
Influencing colleagues and clients --
Leadership exercises.
Responsibility: Geoff Smith.
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Abstract:

This title gives much-needed advice to those who have to lead teams of professional service providers, whether in law and accountancy firms, advertising agencies, design businesses or TV production  Read more...

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Drawing on first hand interviews with high profile leaders and team members, this highly readable and practical book is full of questionnaires, exercises, direct quotes, cases and revealing examples. Read more...

 
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