skip to content
Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people Preview this item
ClosePreview this item
Checking...

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

Author: Joseph A Michelli
Publisher: New York : McGraw-Hill Education, [2014] © 2014.
Edition/Format:   eBook : Document : EnglishView all editions and formats
Database:WorldCat
Summary:
Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company.
Rating:

(not yet rated) 0 with reviews - Be the first.

Subjects
More like this

 

Find a copy online

Links to this item

Find a copy in the library

&AllPage.SpinnerRetrieving; Finding libraries that hold this item...

Details

Genre/Form: Electronic books
Additional Physical Format: Print version:
Michelli, Joseph A., 1960-
Leading the Starbucks way
(DLC) 2013015527
(OCoLC)839388097
Material Type: Document, Internet resource
Document Type: Internet Resource, Computer File
All Authors / Contributors: Joseph A Michelli
ISBN: 9781299827158 1299827152 007180126X 9780071801263
OCLC Number: 861507238
Description: 1 online resource
Contents: The Starbucks connection --
Principle 1. Savor and elevate. If you don't have passion for your product, why should your customer? ; From replicable and consistent to magical and unique --
Principle 2. Love to be loved. It's a matter of trust and love ; It must thrive inside to be experienced outside --
Principle 3. Reach for common ground. Assume the universal : serve the unifying truths of humans ; Respect, celebrate, and customize : listening and innovating to meet local, regional, and global needs --
Principle 4. Mobilize the connection. Growing the connection through technology ; Personal relationships translate : sharing the love from people to products --
Cherish and challenge your legacy. Honor the past, but don't be trapped in it ; Taking the long view : building success that lasts ; Forging a real lifestyle connection.
Responsibility: by Joseph Michelli.

Abstract:

Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company.

Reviews

User-contributed reviews
Retrieving GoodReads reviews...
Retrieving DOGObooks reviews...

Tags

Be the first.
Confirm this request

You may have already requested this item. Please select Ok if you would like to proceed with this request anyway.

Linked Data


Primary Entity

<http://www.worldcat.org/oclc/861507238> # Leading the Starbucks way 5 principles for connecting with your customers, your products and your people
    a schema:CreativeWork, schema:MediaObject, schema:Book ;
    library:oclcnum "861507238" ;
    library:placeOfPublication <http://id.loc.gov/vocabulary/countries/nyu> ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=420'" ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=50'" ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://images.contentreserve.com/ImageType-100/0018-1/{E00FED10-CAAA-4ED7-999B-0521829C595B}Img100.jpg'" ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=410'" ;
    rdfs:comment "Warning: This malformed URI has been treated as a string - 'http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=610'" ;
    schema:about <http://id.worldcat.org/fast/1137062> ; # Success in business
    schema:about <http://viaf.org/viaf/141018612> ; # Starbucks Coffee Company
    schema:about <http://id.loc.gov/authorities/subjects/sh85034963> ; # Customer relations
    schema:about <http://dewey.info/class/658.4092/e23/> ;
    schema:about <http://experiment.worldcat.org/entity/work/data/1782403585#Organization/starbucks_coffee_company> ; # Starbucks Coffee Company
    schema:about <http://id.loc.gov/authorities/subjects/sh85107203> ; # Product management
    schema:about <http://id.worldcat.org/fast/1078225> ; # Product management
    schema:about <http://id.worldcat.org/fast/879624> ; # Corporate culture
    schema:about <http://id.loc.gov/authorities/subjects/sh85032896> ; # Corporate culture
    schema:about <http://id.worldcat.org/fast/1007141> ; # Management
    schema:about <http://id.worldcat.org/fast/885533> ; # Customer relations
    schema:about <http://id.loc.gov/authorities/subjects/sh85129589> ; # Success in business
    schema:author <http://viaf.org/viaf/79545200> ; # Joseph A. Michelli
    schema:bookFormat schema:EBook ;
    schema:datePublished "2014" ;
    schema:description "The Starbucks connection -- Principle 1. Savor and elevate. If you don't have passion for your product, why should your customer? ; From replicable and consistent to magical and unique -- Principle 2. Love to be loved. It's a matter of trust and love ; It must thrive inside to be experienced outside -- Principle 3. Reach for common ground. Assume the universal : serve the unifying truths of humans ; Respect, celebrate, and customize : listening and innovating to meet local, regional, and global needs -- Principle 4. Mobilize the connection. Growing the connection through technology ; Personal relationships translate : sharing the love from people to products -- Cherish and challenge your legacy. Honor the past, but don't be trapped in it ; Taking the long view : building success that lasts ; Forging a real lifestyle connection."@en ;
    schema:description "Offers five principles that have fueled the long-term global sustainability at Starbucks and can be applied to any company."@en ;
    schema:exampleOfWork <http://worldcat.org/entity/work/id/1782403585> ;
    schema:genre "Electronic books"@en ;
    schema:inLanguage "en" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/839388097> ;
    schema:name "Leading the Starbucks way 5 principles for connecting with your customers, your products and your people"@en ;
    schema:productID "861507238" ;
    schema:url <http://proquest.safaribooksonline.com/?fpi=9780071801256> ;
    schema:url "http://images.contentreserve.com/ImageType-100/0018-1/{E00FED10-CAAA-4ED7-999B-0521829C595B}Img100.jpg" ;
    schema:url "http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=50" ;
    schema:url "http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=610" ;
    schema:url "http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=420" ;
    schema:url <http://www.books24x7.com/marc.asp?bookid=57443> ;
    schema:url "http://www.contentreserve.com/TitleInfo.asp?ID={E00FED10-CAAA-4ED7-999B-0521829C595B}&Format=410" ;
    schema:url <http://www.myilibrary.com?id=513966> ;
    schema:workExample <http://worldcat.org/isbn/9781299827158> ;
    schema:workExample <http://worldcat.org/isbn/9780071801263> ;
    wdrs:describedby <http://www.worldcat.org/title/-/oclc/861507238> ;
    .


Related Entities

<http://experiment.worldcat.org/entity/work/data/1782403585#Organization/starbucks_coffee_company> # Starbucks Coffee Company
    a schema:Organization ;
    schema:name "Starbucks Coffee Company" ;
    .

<http://id.loc.gov/authorities/subjects/sh85032896> # Corporate culture
    a schema:Intangible ;
    schema:name "Corporate culture"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh85034963> # Customer relations
    a schema:Intangible ;
    schema:name "Customer relations"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh85107203> # Product management
    a schema:Intangible ;
    schema:name "Product management"@en ;
    .

<http://id.loc.gov/authorities/subjects/sh85129589> # Success in business
    a schema:Intangible ;
    schema:name "Success in business"@en ;
    .

<http://id.worldcat.org/fast/1007141> # Management
    a schema:Intangible ;
    schema:name "Management"@en ;
    .

<http://id.worldcat.org/fast/1078225> # Product management
    a schema:Intangible ;
    schema:name "Product management"@en ;
    .

<http://id.worldcat.org/fast/1137062> # Success in business
    a schema:Intangible ;
    schema:name "Success in business"@en ;
    .

<http://id.worldcat.org/fast/879624> # Corporate culture
    a schema:Intangible ;
    schema:name "Corporate culture"@en ;
    .

<http://id.worldcat.org/fast/885533> # Customer relations
    a schema:Intangible ;
    schema:name "Customer relations"@en ;
    .

<http://proquest.safaribooksonline.com/?fpi=9780071801256>
    rdfs:comment "Available by subscription from Safari Books Online" ;
    .

<http://viaf.org/viaf/141018612> # Starbucks Coffee Company
    a schema:Organization ;
    schema:name "Starbucks Coffee Company" ;
    .

<http://viaf.org/viaf/79545200> # Joseph A. Michelli
    a schema:Person ;
    schema:birthDate "1960" ;
    schema:familyName "Michelli" ;
    schema:givenName "Joseph A." ;
    schema:name "Joseph A. Michelli" ;
    .

<http://worldcat.org/isbn/9780071801263>
    a schema:ProductModel ;
    schema:description "electronic bk." ;
    schema:isbn "007180126X" ;
    schema:isbn "9780071801263" ;
    .

<http://worldcat.org/isbn/9781299827158>
    a schema:ProductModel ;
    schema:description "electronic bk." ;
    schema:isbn "1299827152" ;
    schema:isbn "9781299827158" ;
    .

<http://www.worldcat.org/oclc/839388097>
    a schema:CreativeWork ;
    rdfs:label "Leading the Starbucks way" ;
    schema:description "Print version:" ;
    schema:isSimilarTo <http://www.worldcat.org/oclc/861507238> ; # Leading the Starbucks way 5 principles for connecting with your customers, your products and your people
    .

<http://www.worldcat.org/title/-/oclc/861507238>
    a genont:InformationResource, genont:ContentTypeGenericResource ;
    schema:about <http://www.worldcat.org/oclc/861507238> ; # Leading the Starbucks way 5 principles for connecting with your customers, your products and your people
    schema:dateModified "2015-04-15" ;
    void:inDataset <http://purl.oclc.org/dataset/WorldCat> ;
    .


Content-negotiable representations

Close Window

Please sign in to WorldCat 

Don't have an account? You can easily create a free account.