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Leading through conflict : how successful leaders transform differences into opportunities

Author: Mark Gerzon
Publisher: Princeton, N.J. : Recording for the Blind & Dyslexic, 2006.
Series: Leadership for the common good.
Edition/Format:   Audiobook on CD : CD audio : English
Summary:
As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart - with potentially disastrous consequences - and it's the task of perceptive leaders to bring them together again. [In this book, the author] argues that leaders have failed to rise to this challenge. Our organizations, schools, and governments remain filled with divisive  Read more...
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Details

Material Type: Audio book, etc.
Document Type: Sound Recording
All Authors / Contributors: Mark Gerzon
OCLC Number: 71694815
Notes: Originally published: Boston, Mass. : Harvard Business School, ©2006.
Description: 1 audio disc : digital mono ; 4 3/4 in.
Contents: Three faces of leadership: Demagogue; Manager; Mediator --
Eight tools for the leader as mediator: Integral vision; Systems thinking; Presence; Inquiry; Conscious conversation; Dialogue; Bridging; Innovation --
Transforming conflict into opportunity --
Appendix: When conflict erupts, guidelines in times of crisis.
Series Title: Leadership for the common good.
Responsibility: Mark Gerzon.

Abstract:

As our world grows smaller, opportunities for conflict multiply. Ethnic, religious, political, and personal differences drive people apart - with potentially disastrous consequences - and it's the task of perceptive leaders to bring them together again. [In this book, the author] argues that leaders have failed to rise to this challenge. Our organizations, schools, and governments remain filled with divisive dictators and everyday managers, instead of what he calls mediators - leaders who transform conflict so that everyone can move forward together. Through absorbing examples drawn from decades of work with organizational, political, and global conflicts of all kinds, [The book] provides a powerful new framework for the leader as mediator, and outlines eight specific tools these leaders use to transform seemingly intractable differences into progress on deep-seated problems. Both practical and passionate, this book makes the tools of cross-border leaders accessible to anyone who wants to help create healthier companies, communities, and countries.-Dust jacket.

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