Find a copy online
Links to this item
Find a copy in the library
Finding libraries that hold this item...
|Additional Physical Format:||Print version:
Arthur, Jay, 1951-
Lean six sigma demystified.
New York : McGraw-Hill, 2007
|Material Type:||Document, Internet resource|
|Document Type:||Internet Resource, Computer File|
|All Authors / Contributors:||
|Notes:||Title from PDF title page (viewed Sept. 26, 2008).|
|Description:||1 online resource.|
|Contents:||Preface; Chapter 1 What Is Lean Six Sigma?; Primitive Tools and Archaic Methods; Top 10 Ways You Know You Need Lean Six Sigma; Find Your Fix-it Factory; Double Your Profits; The End of Common Sense; It's Not Your Fault!; Innovation, Customer Intimacy, and Operational Effectiveness; Manufacturing versus Service; The Death of Manufacturing; Small versus Large Businesses; Bypassing the BS; Why Lean Six Sigma?; Plug the Leaks in Your Cash Flow; Every Business Has Two Improvement Focuses; The Universal Improvement Method; Improve; Lean Six Sigma DeMYSTiFiED; Quiz Chapter 2 Lean DeMYSTiFieDYou Already Understand Lean; The Power Laws of Speed; Economies of Speed; The Toyota Production System; The Lean Process; Core Ideas of Lean; The Lean Mindset; Lean versus Mass Production; The Seven Speed Bumps of Lean; The Five S's; Value Stream; Double Your Speed!; Pull versus Push; Redesign for One-Piece Flow; Production Floor Problem Solving; Get the Right Size Machines; Mistake Proofing with Color; Piloting Lean; Six Sigma and Lean; Lean Decision Making; Lean Hospitals; Lean Software; Lean Call Centers; The Religion of Reuse; Conclusions; Do More With Less Lean for Doctor's OfficeThe Biggest Barrier to Lean Six Sigma; Quiz; Exercises; Chapter 3 Excel Power Tools for Lean Six Sigma; Setting Up Your Data in Excel; QI Macros Introduction; Fill in the Blanks Templates; Put Your Whole QI Story in One Workbook; Convert Tables of Data from One Size to Another; Using the ANOVA and Other Analysis Tools; Power Tools for Lean Six Sigma; Analyzing Customer Service Data Hidden in Trouble Reporting Systems; Analyzing Text with Excel; Troubleshooting Problems; Technical Support; Chartjunk; Quiz; Exercises; Chapter 4 Reducing Defects with Six Sigma Six Sigma's Problem Solving ProcessGetting to Lean Six Sigma; Problem Solving; A Lean Six Sigma Case Study-Reducing Computer Downtime; The 4-50 Rule; Six Sigma Tar Pits; Lean Six Sigma Mindset; Mistakes, Defects, and Errors; Measurement Simplicity; Invisible Low Hanging Fruit; Core Score; Customer Supplier Relationships; The High Cost of Bad Data; Measuring Innovation; Accidents Don't Just Happen; Using the QI Macros to Analyze Your Data; Quiz; Exercises; Chapter 5 Transactional Six Sigma; Transactional Six Sigma; Software Bugs and Six Sigma; The Dirty 30 Process for Six Sigma Software Service Order Case StudyCommon Problems; Dirty Thirty Process Review; Insights; Conclusion; Quiz; Exercises; Chapter 6 Reducing Variation with Six Sigma; What Is Variation?; Causes of Variation; Distributions; Histograms and Capability; Conclusion; Quiz; Exercises; Chapter 7 Sustaining Improvement; Process Flowchart; Control Charts for Sustaining the Improvement; Stability and Capability; The Hole in Krispy Kreme; Choosing a Control Chart; Stability Analysis; Understanding Standard Deviation and Control Charts; Quiz; Exercises; Chapter 8 Laser-Focused Process Innovation|
|Series Title:||McGraw Hill professional.; McGraw-Hill "Demystified" series.|