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Learning for action : a short definitive account of soft systems methodology and its use for practitioners, teachers and students

Author: Peter Checkland; John Poulter
Publisher: Chichester : Wiley, 2007.
Edition/Format:   Print book : English : ReprintView all editions and formats
Summary:

Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding  Read more...

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Document Type: Book
All Authors / Contributors: Peter Checkland; John Poulter
ISBN: 9780470025543 0470025549
OCLC Number: 604945319
Description: XXIII, 200 S : Ill
Contents: Preamble A TEN-MINUTE ACCOUNT OF SOFT SYSTEMS METHODOLOGY FOR VERY BUSY PEOPLE. Preface. INTRODUCTION. PART 1 THE NATURE OF SSM. Chapter 1 A SKELETON ACCOUNT OF SSM AS A WHOLE. What is SSM? What is the SSM Process? What can SSM be used for? Is SSM mature? How was SSM developed? How does SSM differ from other systems approaches? Chapter 2 A FLESHED-OUT ACCOUNT OF SSM. Introduction. The SSM Learning Cycle: Finding Out. The SSM Learning Cycle: Making Purposeful Activity Models. The SSM Learning Cycle: Using Models to Structure Discussion about. The Situation and its Improvement. The SSM Learning Cycle: Defining 'Action to Improve'. The Whole SSM Learning Cycle Revisited: seven principles, four actions. PART 2 SSM IN ACTION. Chapter 3 SSM IN ACTION IN MANAGEMENT SITUATIONS. Introduction. Case 1: Rethinking the Role of a Head Office Function in Shell. Case 2: Evaluating Past Events. Case 3: Upgrading the Skills of a Department. Case 4: Tackling your own Issues. Case 5: Clarifying a Concept. Chapter 4 SSM IN ACTION IN THE FIELD OF INFORMATION SYSTEMS. Introduction. Case 1: Creating an Information Strategy in an Acute Hospital. Case 2: Evaluating a Clinical Information System. Case 3: Evaluating a National Initiative in the NHS. Case 4: Providing Information Support for Scientists and Technologists. Conclusion. Chapter 5 SSM: MISUNDERSTANDINGS AND CRAFT SKILLS. Introduction. Misunderstanding SSM. Craft Skills in SSM Use. Tips on Techniques in SSM. PART 3 SUMMING UP. Chapter 6 SSM AS A WHOLE - some reminders. Approaching SSM: the mindset. SSM: an aide memoire. Appendix One: SSM's Theory. Appendix Two: The Story of SSM's Development. Appendix Three: A Talked-through Example of Activity Model Building. Appendix Four: A Generic Model of Purposeful Activity Modelling. Appendix Five: Some Frequently Asked Questions.
Responsibility: Peter Checkland, John Poulter.

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"This volume is a concise and definitive account of SSM for all who wish to use, teach or learn about it."Civil Engineering August 2008

 
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